
201 - 500 Mitarbeiter
🏥 Gesundheitswesen
💼 Beratung
💰 €29.500.000 Venture Round im 2020-01
Healthcare • Consulting
Arcadia widmet sich glücklicheren und gesünderen Tagen für alle. Wir verwandeln vielfältige Daten in ein einheitliches Gewebe für die Gesundheit. Unsere Plattform liefert umsetzbare Einblicke für unsere Kunden, um die Pflege und Forschung voranzutreiben, strategisches Wachstum zu fördern und finanziellen Erfolg zu erzielen. Für weitere Informationen besuchen Sie arcadia.io.
🕒 vor 22 Tagen
🇺🇸 Vereinigte Staaten – Remote
💵 $160.000 - $180.000 / Jahr
⏰ Vollzeit
🔴 Experte
⚙️ Systemingenieur
🦅 H1B-Visum-Sponsor
👻 Geisterscore 1%
🗣️🇺🇸🇬🇧 Englisch erforderlich
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201 - 500 Mitarbeiter
🏥 Gesundheitswesen
💼 Beratung
💰 €29.500.000 Venture Round im 2020-01
Healthcare • Consulting
Arcadia widmet sich glücklicheren und gesünderen Tagen für alle. Wir verwandeln vielfältige Daten in ein einheitliches Gewebe für die Gesundheit. Unsere Plattform liefert umsetzbare Einblicke für unsere Kunden, um die Pflege und Forschung voranzutreiben, strategisches Wachstum zu fördern und finanziellen Erfolg zu erzielen. Für weitere Informationen besuchen Sie arcadia.io.
• Own the architecture and operation of Arcadia’s go-to-market and Customer Operations technology ecosystem • Administer and engineer Salesforce, including configuration, security, access, objects, fields, flows, automation, reporting, and platform health • Maintain and extend Planhat with health scores, playbooks, lifecycle workflows, dashboards, and integrations • Contribute to the design, build, configuration, integration, and rollout of RocketLane for customer onboarding and implementation • Design system solutions translating Sales, Marketing, and Operations process needs into reliable configurations, automations, and integrations • Build, configure, test, deploy, and release capabilities across the technology stack with change control and rollback planning • Design, build, and support AI agents and bots for GTM and Customer Operations workflows • Build workflow automations that reduce manual effort, with human oversight and monitoring • Build and maintain integrations across Salesforce, Planhat, RocketLane, and downstream systems using APIs, integration platforms, or middleware • Improve data quality through deduplication, field governance, and reliable synchronization • Deliver reporting and dashboards for Sales, Marketing, Operations, and Customer Success leaders • Provide user administration and support, including access provisioning, troubleshooting, and request intake • Train users and create enablement materials • Partner with business stakeholders and Corporate IT to prioritize work and align systems with business operations • Report to the Director of Corporate IT
• Bachelor’s degree in a related field, or equivalent professional experience • 5+ years administering and configuring SaaS business platforms in a GTM, sales operations, marketing operations, or customer operations context • Hands-on Salesforce administration and configuration experience, including security model, automation, data model, and reporting • Experience leading a cleanup or overhaul of an existing Salesforce org strongly preferred • Experience across the full lifecycle of system work: design, build, deployment, and ongoing administration • Experience building and maintaining SaaS platform integrations using APIs, integration platforms, or middleware • Experience building automations and ideally AI agents or bots supporting business teams • Ability to translate Sales, Marketing, and Operations process needs into reliable systems • Strong troubleshooting, documentation, and prioritization skills • Ability to manage a queue of competing requests • Adaptability in a fast-changing tooling environment and ability to learn new platforms quickly • Salesforce Administrator certification preferred; Advanced Administrator or Platform App Builder a plus • Hands-on experience with Planhat or comparable platforms such as Gainsight or Totango • Experience implementing or administering RocketLane or comparable PSA/onboarding platforms • Experience building AI agents or assistants using LLMs or agentic frameworks • Familiarity with marketing automation, CPQ, or revenue operations tooling • Experience integrating GTM systems with finance or ERP platforms such as NetSuite • Background in SaaS or healthcare technology • Experience with HIPAA, SOC 2, or ISO 27001 compliance obligations • Experience with Salesforce, Planhat, RocketLane, OpenAI, Claude, AI Agents, REST APIs, GraphQL, Webhooks, Workato, Zapier, SQL, Business Intelligence, Revenue Operations, and Customer Success Platforms
• Flexible, remote friendly company with personality and heart • Competitive compensation • Strong benefits, including Flexible Time Off • Employee-driven programs and initiatives for personal and professional development • Membership in the talented, energized, diverse, and purpose-driven Arcadian Community • Mission-driven work transforming healthcare
Jetzt Bewerben🕒 vor 22 Tagen
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