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Account Manager

Stelle nicht auf LinkedIn

🕒 vor 24 Tagen

🤠 Texas – Remote

infoinfo

💵 $82.000 - $108.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Arc'teryx Equipment, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 24 Tagen

Noch offen auf der Website von Arc'teryx Equipment. Geprüft vor 3 Stunden.

Logo of Arc'teryx Equipment

Arc'teryx Equipment

1001 - 5000 Mitarbeiter

Gegründet 1989

🏭 Fertigung

🛒 Einzelhandel

👗 Mode

Manufacturing • Retail • Fashion

Arc'teryx Equipment ist ein Unternehmen, das für seine hochwertige Outdoor-Ausrüstung bekannt ist, einschließlich Kleidung und Geräten, die für Aktivitäten wie Wandern, Skifahren und Klettern entwickelt wurden. Das Unternehmen legt großen Wert auf Innovation in seinen Produktlinien und bietet Merkmale wie die neue ePE-Membran für Wasserabdichtung, die leichter und nachhaltiger ist. Arc'teryx setzt sich für Barrierefreiheit ein und strebt danach, ein inklusives Online-Erlebnis zu bieten, unter Einhaltung der Web Content Accessibility Guidelines (WCAG) 2. 0. Sie bieten eine breite Palette von Produkten in Männer- und Frauenkollektionen an, einschließlich ihrer neuesten Tourenski-Ausrüstung und Winterkollektion. Arc'teryx legt auch einen Schwerpunkt auf die Personalisierung des Kundenerlebnisses durch den Einsatz von Cookies auf ihrer Website, um die Funktionalität und Werbung zu verbessern.

Beschreibung

• Develop and maintain long-term relationships with wholesale customers • Serve as the primary point of contact for assigned accounts and respond to customer inquiries in a timely manner • Conduct regular business reviews with customers to understand needs, challenges, and opportunities • Resolve customer concerns and escalate issues when necessary to ensure customer satisfaction • Maintain accurate customer records, account activity, and communications within the CRM system • Develop and nurture future relationships in the outdoor space • Grow the order book and drive new accounts and revenue • Achieve and exceed assigned sales, revenue, and margin targets • Identify opportunities to increase sales through upselling, cross-selling, and product expansion • Collaborate with customers to forecast demand and develop growth strategies • Prospect and onboard new wholesale accounts as required • Prepare and deliver sales presentations, proposals, and pricing recommendations • Coordinate with internal teams to ensure accurate order processing and timely delivery • Monitor inventory availability and communicate product updates to customers • Support customers with pricing, product information, promotions, and order status inquiries • Ensure contract terms, pricing agreements, and service expectations are adhered to • Stay informed about industry trends, customer needs, and competitor activities • Provide market feedback and customer insights to support business planning and product strategies • Identify process improvements that enhance customer experience and operational efficiency • Collaborate with Sales, Operations, Customer Service, and Logistics teams to deliver an outstanding customer experience and achieve revenue targets

🎯 Anforderungen

• Bachelor's degree in Business, Marketing, Commerce, or a related field preferred • 5+ years of experience in account management, sales, business development, or customer relationship management • Experience in wholesale, retail, consumer goods, distribution, or related industries preferred • Strong ability to build relationships, sell, influence, and negotiate • Highly organized with excellent attention to detail • Ability to operate independently • Passion for building relationships and driving brand awareness • Strong relationship-building and customer service skills • Excellent verbal, written, and presentation communication skills • Proven ability to meet sales targets and manage multiple accounts effectively • Strong negotiation, problem-solving, and conflict-resolution skills • Proficiency with CRM systems and Microsoft Office Suite • Strong organizational skills with attention to detail • Ability to analyze sales data and identify growth opportunities • Self-motivated with the ability to work independently and collaboratively

🏖️ Vorteile

• Extended health, dental, and vision coverage • Mental health support • Fertility benefits • 24/7 Employee Assistance Program (EAP) • Immediately vested 401(k) retirement savings plan matching • Eligibility for Arc'teryx Annual Incentive Plan • Employee Stock Purchase Program (ESPP), where applicable • Paid time off • No Wasted Day program with dedicated paid days to get outside and explore • Parental leave for birthing and non-birthing parents • Option to ease the transition back to work • Professional development opportunities • Arc'teryx Academies outdoor skill-building events • Employee Belonging Councils • Employee discounts • Pro Deals with exclusive discounted pricing on gear

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