Senior Director – MGU Partnerships

🕒 vor 2 Monaten

🇺🇸 Vereinigte Staaten – Remote

💵 $130.000 - $160.000 / Jahr

⏰ Vollzeit

🟠 Senior

💰 Account Manager

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Arlo

Arlo

11 - 50 Mitarbeiter

Gegründet 2022

⚕️ Krankenversicherung

🤝 B2B

👥 HR Tech

💰 €4.000.000 Seed Round - Arlo im 2025-03

Healthcare Insurance • B2B • HR Tech

Arlo ist eine eigenfinanzierte Gesundheits- und Leistungsplattform für kleine und mittelständische Unternehmen, die eine transparente, präventionsorientierte Krankenversicherung mit vorhersehbaren Preisen, kostenfreier primärer Gesundheitsversorgung und virtueller Notfallversorgung, Concierge-Unterstützung und einer mobilen App zur Vereinfachung der Verwaltung für Arbeitgeber und Makler bietet. Es bietet landesweite Abdeckung in den meisten Bundesstaaten (mit Ausnahme von WA, NY, HI, DC und OK), ist skalierbar für Teams von etwa 10–150 Mitarbeitern und legt den Fokus auf transparente Preisgestaltung, reduzierte Ablehnungen von Leistungsansprüchen und Stabilität der Tarifraten über die Jahre.

Beschreibung

• Drive revenue growth across existing client and partner relationships • Identify and execute on upsell, cross-sell, and expansion opportunities within the current book • Lead renewals and retention efforts to maximize long-term account value • Scope, onboard, and manage new program partnerships with TPAs and vendors • Serve as the day-to-day relationship owner for clients and partners • Act as the primary escalation point when issues arise • Monitor account performance including loss ratio trends and utilization drivers • Partner with underwriting, analytics, and clinical teams to identify improvement opportunities • Proactively communicate performance insights and recommendations to clients and partners and ensure insights are being acted on • Lead resolution of service, billing, eligibility, claims, and TPA-related issues • Coordinate across internal teams and external partners to drive timely outcomes • Ensure issues are documented, tracked, and closed with accountability

🎯 Anforderungen

• Experience in business development, sales, relationship management, or partnership roles • Familiarity with TPAs and third-party service models • Strong understanding of client performance metrics and financial drivers • Comfortable managing complex, multi-stakeholder relationships and resolving issues under pressure • Excellent communication, organization, and follow-through. • Bonus points for: • Experience in employee benefits, health insurance, or related financial services • Exposure to loss ratio management, renewals, or plan performance reporting • Background in a growth-oriented sales organization

🏖️ Vorteile

• High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company. • Join an important mission: Your work directly influences how people access care and improves lives at scale. • Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity. • Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare. • High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition.

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