Managing Director

🕒 vor 2 Monaten

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🔴 Experte

👔 Direktor

👻 Geisterscore 37%

Was es bedeutet: wie wahrscheinlich diese Stelle offen bleibt, ohne dass aktiv eingestellt wird.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Lebenslauf hochladen

Aspire Software

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

🏨 Gastgewerbe

📦 Logistik

🏗️ Bauwesen

Hospitality • Logistics • Construction

Aspire Software engagiert sich dafür, Unternehmen durch Investitionen in deren Ressourcen, Wissen und Best Practices zu fördern, zu verbessern und zu erweitern. Sie konzentrieren sich darauf, Unternehmensleiter zu befähigen und Innovation durch dezentrale Entscheidungsfindung zu fördern, mit dem Ziel, ein kollaboratives und anpassungsfähiges Umfeld zu schaffen. Aspire Software bedient eine Vielzahl von Branchen und bietet Unterstützung in den Bereichen Fusionen und Übernahmen, internationale Expansion und Business Intelligence, wobei der Schwerpunkt auf langfristigen Kundenbeziehungen und Mitarbeiterentwicklung liegt.

Beschreibung

• Own the long-range, annual, and quarterly financial and non-financial goals • Develop and communicate a clear vision of goals and objectives, strategies, and philosophies about growth, revenue generation, profitability, and customer care • Manage day-to-day operations, including sales performance, opportunity management, forecasting, R&D capacity, and customer support • Attend promotional events which include but not limited to tradeshows and panels • Drive revenue growth, working with the sales team to identify new opportunities and execute growth strategies including cross/upsell and entering adjacent markets • Develop and implement best in class sales operations and sales infrastructure to enable effective scale and ensure process discipline • Develop and maintain competitive intelligence programs, generating industry trend reports to inform new feature and product development • Improve use of Salesforce and other internal tools to increase forecasting capability, implement targets, and provide actionable insights to executive team and board of directors • Create and implement KPIs for sales team to measure performance and productivity (ex: CAC / LTV) ; develop performance dashboards and establish reporting process (measure NRR and MRR trends) • Work with sales leaders in establishing quotas, budgets, compensation plans and pricing optimization • Manage key relationships with large accounts is mandatory • Execute an effective, long-term customer success program for clients • Implement and maintain client support initiatives • Facilitate both in-house and client training sessions • Monitor and document Customer Success metrics, including program usage, satisfaction levels, ticket throughput, and resolution • Coordinate the administration of annual customer satisfaction surveys (NPS) and other communication tools • Ensure clear product roadmaps are established, followed, and adapted to meet market needs • Balance investment in R&D with maintenance efforts to maximize new customer growth and retain existing clients while maintaining efficient Customer Care and R&D operations • Track Product Manager prioritization of R&D tasks, ensuring they are entered into the corporate system and executed by software developers • Facilitate the growth of Product Managers by aligning their activities with job descriptions • Ensure we are delivering profitable projects by monitoring billable utilizations, staff OPEX and contribution margin • Establish strategies to increase NRR • Track on a monthly basis results with the Head of Professional Services • Review with Senior Management and the team: • Advance performance by driving improvements in revenue, profit, customer retention, loss prevention, and expense ratios • Annual, quarterly, and monthly revenue results/forecasts and costs • Participate in the development of internal department policies and programs to support quality and growth • Drive P&L, ROI, EBITDA, rule of 40 and ARR/ IRR performance of businesses and ensure companies are meeting organizational objectives • Partnering with your HR lead in: • Driving talent retention and development • Complying with local employment legislation • Developing a true local company culture • Engage in M&A activities, working closely with the Valsoft investment group on acquisition strategy and M&A initiatives • Oversee post-acquisition initiatives to integrate companies into your business unit, focusing on operational transformation and implementation of efficiencies

🎯 Anforderungen

• Proven experience in senior leadership roles within the software or technology sector • Strong skills in developing and executing strategic business plans across multiple functions • Demonstrated success in driving revenue growth and market expansion • Hands-on approach to managing daily operations and improving operational excellence • Exceptional leadership with the ability to inspire and manage cross-functional teams • Results-oriented with a focus on achieving targets and continuous improvement • Strong commitment to customer success and care • Excellent communication and interpersonal skills for influencing stakeholders • Innovative, proactive, and adaptable with a collaborative mindset • Legally authorized to work in the UK or Ireland