Strategic Account Manager, Pharma

🕒 vor 5 Monaten

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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AssistRx

WebsiteLinkedInAlle Stellen

501 - 1000 Mitarbeiter

Gegründet 2011

⚕️ Krankenversicherung

💊 Pharmazie

☁️ SaaS

Healthcare Insurance • Pharmaceuticals • SaaS

AssistRx ist ein Unternehmen, das sich auf die Bereitstellung technologiegestützter Lösungen und Fachkenntnisse spezialisiert hat, um den Zugang der Patienten zu Therapien zu verbessern und Gesundheitsergebnisse zu optimieren. Sie bieten integrierte Lösungen für die Einleitung von Therapien, die Unterstützung von Patienten und Analysen an, mit dem Fokus, alle Beteiligten der spezialisierten pharmazeutischen Industrie zu verbinden, einschließlich Patienten, Gesundheitsdienstleistern, Fachapotheken und Unternehmen der Life Sciences. Die Plattformen von AssistRx zielen darauf ab, die Anmeldung zu vereinfachen, Therapieunterbrechungen zu reduzieren und Echtzeitdaten zu nutzen, um die Patientenerfahrung zu verbessern. Ihre Lösungen sind so konzipiert, dass sie flexibel, interoperabel und skalierbar sind, um bessere Ergebnisse bei der Bereitstellung und Verwaltung von Spezialtherapien zu erzielen.

Beschreibung

• Serve as the primary relationship owner for assigned pharmaceutical brands, building trust with Associate Directors, Directors, and commercial leaders. • Develop a deep understanding of each brand’s strategic goals, access challenges, patient journey, and program KPIs. • Lead regular business reviews, service quality calls, and performance discussions to ensure alignment and value delivery. • Act as a strategic advisor to clients by presenting recommendations, operational improvements, workflow optimizations, and innovative solutions. • Monitor overall program health and performance—including patient access metrics, case management trends, and operational KPIs. • Partner closely with HUB Operations, Specialty Pharmacy Operations, Product, and Implementation to escalate and resolve issues. • Oversee the coordination and successful delivery of all contracted services, ensuring high-quality, compliant execution. • Track milestones, maintain project plans, and ensure all parties remain aligned on scope, timelines, and expectations. • Identify opportunities to expand service offerings or introduce new AssistRx capabilities that enhance brand performance. • Partner with Sales, Product, and Leadership to deliver compelling recommendations and business cases. • Research challenges and propose high-level solutions that improve speed-to-therapy, adherence, and product adoption. • Serve as the central point of communication for all client updates, escalations, and deliverables. • Present insights, data, and product enhancements in a clear and compelling manner to multiple stakeholder levels. • Ensure all internal teams are fully informed of client priorities, program changes, and action items. • Support quarterly business reviews (QBRs), annual POA meetings, launch planning, and travel to client sites as needed.

🎯 Anforderungen

• Bachelor’s degree in business, life sciences, healthcare, or equivalent experience. • 3+ years of account management, client services, or customer-facing experience in specialty pharmaceuticals, HUB services, or patient support solutions. (Required) • Experience partnering directly with Pharmaceutical Brand Teams (required). • Strong understanding of specialty pharmacy workflows, prior authorization processes, benefits verification, copay programs, or HUB operations. • High comfort working with technical platforms, data dashboards, and digital patient access solutions. • Exceptional communication skills—verbal, written, presentation, and executive presence. • Strong analytical ability to identify issues, interpret data, and develop actionable insights. • Experience managing enterprise clients in a SaaS, technology-enabled services, or patient support environment. (Preferred) • Background supporting specialty medication launches, access programs, or case management operations. (Preferred) • Project management or PMP certification. (Preferred) • Proficiency with CRM platforms, reporting tools, or customer engagement systems. (Preferred) • Ability to navigate matrixed organizations and influence cross-functional internal and external stakeholders. (Preferred)

🏖️ Vorteile

• Supportive, progressive, fast-paced environment • Competitive pay structure • Matching 401(k) with immediate vesting • Medical, dental, vision, life, & short-term disability insurance