Advisory Engineer

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🌲 Oregon – Remote

🌲 Oregon – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👷🏻‍♀️ Ingenieur

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AutoStore™

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501 - 1000 Mitarbeiter

🏭 Fertigung

💼 Beratung

🏥 Gesundheitswesen

Manufacturing • Consulting • Healthcare

AutoStore™ ist ein führender Anbieter von Lagerautomationssystemen, bekannt für hohe Durchsatz-Effizienz, optimale Raumnutzung und Zuverlässigkeit. Das Unternehmen spezialisiert sich auf die Automatisierung von Lagerprozessen mit Goods-to-Person-Technologie und setzt modulare Cube-Designs ein, um Kapazität und Geschwindigkeit zu maximieren. Die Lösungen von AutoStore skalieren nahtlos mit dem Unternehmenswachstum und unterstützen Branchen wie Handel, 3PL (Third-Party Logistics), Lebensmittelhandel, Gesundheitswesen und Industrie. Mit Fokus auf Geschwindigkeit, Genauigkeit und Verfügbarkeit unterstützt die Technologie von AutoStore einige der am schnellsten wachsenden E‑Commerce- und Logistikbetriebe weltweit.

Beschreibung

• Partner closely with our US validation partners, some of our most important partnerships. • Ensure that they receive sterling service through upgrades and close monitoring. • Align closely with them, with our supporting partners, and with other end-customers. • Analyze complex datasets and identify/report deviations with our high priority validation partners. • Perform rigorous analysis in close collaboration with the Cube Success team in Norway. • Conduct advanced root cause analysis on system failures and performance issues. • Analyze system logs, data sets, and diagnostic outputs to identify trends and anomalies. • Set up complex analysis using tools as e.g., PowerBI. • Perform on-site installation, commissioning, and maintenance of complex technical systems and equipment. • Diagnose and resolve system issues in the field, ensuring minimal customer downtime. • Provide technical support during deployments, upgrades, and service interventions. • Collaborate with partners, customers and internal teams to ensure successful implementation/upgrading and operation. • Regular travel to customer sites is expected.

🎯 Anforderungen

• 3–7+ years of experience in field engineering, technical support, or system engineering roles • Strong troubleshooting and diagnostic skills across hardware and software with a complex product • Bachelor's or master's degree in Mechanical Engineering, Computer Science, or related technical field • Willing to travel regularly to customer sites and to Norwegian offices • Experience with data analysis tools (e.g.,PowerBI) • Understanding of system architectures, networking, or control systems (depending on domain) • Ability to interpret logs, telemetry, and performance metrics • Familiarity with monitoring tools and diagnostic platforms • Experience with Databricks preferred

🏖️ Vorteile

• Comprehensive Medical, Dental, and Vision plans • Health Savings Account (HSA) with a company contribution • Generous Paid Time Off including 12 holidays, paid exercise time, paid volunteer time, and paid parental leave plans for all new parents • Retirement 401(k) plan with employer match and discretionary profit sharing contribution • Educational assistance and professional development programs, including mentorship/coaching programs with external industry leaders • Additional benefits include Group Life Insurance, Voluntary Additional Life Insurance, Disability Insurance, Employee Assistance programs, and more!