Fire & Security Service Engineer

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ENGINEERING DESIGN CONSULTANCY GROUP

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51 - 200 Mitarbeiter

🤝 B2B

🔐 Sicherheit

B2B • Security • Manufacturing

ENGINEERING DESIGN CONSULTANCY GROUP ist ein familiengeführtes Unternehmen mit einer reichen Geschichte, die bis ins Jahr 1926 zurückreicht, spezialisiert auf Sicherheitslösungen einschließlich Schlösser, Alarmsysteme und individuelle Türdesigns. Sie sind stolz darauf, qualitativ hochwertige Sicherheitsprodukte und Dienstleistungen für sowohl private als auch gewerbliche Kunden in London und darüber hinaus anzubieten. Das Unternehmen legt Wert auf familiäre Werte und berufliche Entwicklung und fördert ein unterstützendes Umfeld, in dem Mitarbeiter in ihrer Karriere wachsen und sich entfalten können.

Beschreibung

• Join London's leading and most prestigious Security company as a Fire and Security Service Engineer. • Steeped in history, innovation and excellence, Banham is seeking a highly skilled, experienced and dedicated Fire and Security engineer to join our established aftercare service team. • This is a field engineering role to respond to both pre-arranged and emergency response calls. • Provide exceptional service and support to ensure the ongoing functionality and reliability of our customers' security systems. • Strong technical expertise of various intruder alarm systems, alongside working in the field combined with excellent problem-solving abilities, and a commitment to delivering superior customer service. • Conduct scheduled maintenance visits to inspect and service intruder alarm systems, including testing sensors, control panels, and communication devices. • Provide technical support and assistance to customers via phone, email, or on-site visits, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction. • Maintain accurate records of all service activities, including maintenance visits, repairs, upgrades, and customer interactions, utilising company software and databases.

🎯 Anforderungen

• Established experience as a Security Service Engineer, with knowledge of Intruder Alarm equipment, CCTV, Fire Alarm equipment and Access Control. • You must hold a UK driving licence with no more than 6 points. • Be able to work 1 in every 6 weekends - day time hours. (Paid Standby and commission on call outs). • Pass an enhanced DBS to facilitate working in Schools and sites that support vulnerable people. • Able to work at height. • Minimum of 5 years experience working as a Security Service Engineer with various security systems.

🏖️ Vorteile

• 33 days Annual Leave (includes bank holidays) • Sick Pay that increases with length of service • Subsidised Private Medical Cover after completing and passing probationary period • Annual season ticket loan & Banham interest-free loan • Cycle to work & Home & Tech scheme (up to the value of £2k) • Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) • Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries • Auto-enrolment into our pension scheme • Training and development opportunities (including day releases for studies/exams) • Company equipment tailored to your role (Car / Van, laptop, mobile, additional screens) • Up to 50% off Banham products • Banham Social Events • Employee recognition rewards and moments of magic prizes • Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend. • An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment)