IT Systems Implementation Engineer

🕒 vor 1 Monat

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Benchmark Gensuite®

Benchmark Gensuite®

501 - 1000 Mitarbeiter

💼 Beratung

🏥 Gesundheitswesen

📦 Logistik

Consulting • Healthcare • Logistics

Benchmark Gensuite® ist eine zukunftsorientierte, Enterprise SaaS-Plattform, die integrierte Lösungen für Umwelt-, Gesundheits- und Sicherheitsmanagement (EHS), Nachhaltigkeit, Compliance und Qualitätsmanagement bietet. Die Plattform stellt Module für Vorfallsmanagement, Inspektionen, CAPA, regulatorisches und chemisches Management, Umwelt- und Nachhaltigkeitsberichterstattung, Produktverantwortung und Betriebssicherheit bereit – mit eingebettetem KI (Genny AI) und mobilen/IoT-Integrationen, um die Berichterstattung, Risikobewertung und Außendienstabläufe für große Organisationen und globale Unternehmen zu automatisieren.

Beschreibung

• Serve as the primary technical implementation contact for Subscriber IT teams across integration, analytics, and AI deployment engagements • Lead technical discovery sessions to elicit, document, and validate integration and automation requirements • Build trusted working relationships with Subscriber stakeholders ranging from IT managers and system administrators to enterprise architects • Translate complex, ambiguous customer requirements into clear and actionable engineering specifications • Own end-to-end delivery of systems integration projects including HR data synchronization, Single Sign-On (SSO/SAML/SCIM) implementations, application-specific data migrations, and API-driven record updates • Design and document data mapping specifications, API integration flows, and system architecture diagrams • Configure, test, and validate integrations in collaboration with Subscriber IT teams and internal Engineering • Troubleshoot integration failures, data discrepancies, and connectivity issues across implementation phases • Manage project scope, timelines, risks, and stakeholder communications across concurrent Subscriber engagements • Partner with internal Engineering and Product teams to implement Agentic AI capabilities within subscriber instances • Engage Subscriber IT teams to assess workflow automation opportunities and define requirements for AI agent implementations • Maintain comprehensive project documentation including requirements specs, integration design documents, test plans, and go-live runbooks • Provide structured feedback to Product and Engineering teams based on Subscriber implementation experiences

🎯 Anforderungen

• 3–5 years of experience in a systems implementation, solutions engineering, IT integration, or technical consulting role • Solid working knowledge of systems integration concepts, RESTful APIs, webhooks, and data workflow design • Hands-on experience with one or more of the following: SSO/SAML/SCIM protocols, HRIS platform integrations (e.g., Workday, ADP, SAP SuccessFactors), ETL pipelines, or enterprise data migration projects • Experience deploying or configuring AI-driven automation within enterprise SaaS platforms • Demonstrated ability to lead technical conversations and communicate complex concepts clearly to both technical and non-technical audiences • Proven ability to manage multiple concurrent customer-facing implementation projects with competing timelines • Strong documentation skills—comfortable producing requirements specs, data maps, API specs, and integration design artifacts • Proficiency with project tracking and collaboration tools such as Jira, Confluence, Asana, or equivalent

🏖️ Vorteile

• annual bonus programs • regular team-building events • off-cycle reviews to recognize excellent performers • engaging team activities including happy hours and exciting virtual events • active encouragement to connect and build a strong, supportive rapport • team member networks such as the Respect for Diversity Group and the Sustainability Group

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