Asset Management Service Director – Commercial Operations

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🕒 vor 3 Monaten

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $116.860 - $155.995 / Jahr

⏰ Vollzeit

🔴 Experte

⚙️ Operations

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Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Bernhard

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 1919

⚡ Energie

Energy • Engineering • Healthcare

Bernhard ist ein Unternehmen mit über 106 Jahren Erfahrung, das sich auf Energiedienstleistungen und technische Lösungen spezialisiert hat. Sie bieten umfassende Dienstleistungen wie Energie-as-a-Service, Energieoptimierung, Planungsdienstleistungen (mechanisch, elektrisch, strukturell), Energieaudits und Inbetriebnahme. Mit einem Fokus auf Innovation, Sicherheit und Nachhaltigkeit bietet Bernhard maßgeschneiderte Lösungen, die darauf abzielen, die Betriebseffizienz zu steigern und erhebliche Energieeinsparungen für Kunden in verschiedenen Sektoren, einschließlich Gesundheitswesen, Bildung und gewerblichen Einrichtungen, zu erzielen.

Beschreibung

• Makes safety the number one priority at each customer site • Develops and implements an operational, preventive maintenance, emergency response, repair and temporary services execution plan to maximize overall business objectives, and ensure efficiency & resiliency of assets and system • Develops and implements a plant manual and operational plan for each customer • Plans include strategies like communication amongst customer and Company team to identify, manage and share overall best practices and company resources • Develop and implement quality control plan (Executive Walks) to ensure operation execution plan meets expectations • On-Boarding and maintaining qualified vendors and subcontractors • Coordinating and aligning internal business lines to support and implement the operation, preventive maintenance, emergency response, repair and temporary services execution plan • Hiring and disciplinary duties for the team • Development, coordination and implementation of training plan for Asset Management Team and Client • Reviews monthly KPIs: customer reports, completed maintenance, chemical treatment reports, monthly & annual reports • Reviews team schedules and aligns resources with client, facility and system requirements to ensure efficiency and resiliency • Works with the team to implement improvements as needed • Evaluates performance of each account relative to customer satisfaction and provides leadership for technical support performance enhancement and proactive resolution of issues • Allocates and sources resources as needed to ensure the team commitments to customers and systems are met • Ensures compliance with state, local and federal legal requirements and operate business and systems with the highest level of ethics • Ensures the quality of work to industry, manufacturer, corporate and project requirements

🎯 Anforderungen

• Bachelor’s Degree, preferred • Minimum of 10 years of successful and verifiable experience in Service Operations and Management • Must have experience in managing multiple customers and teams • 5+ years’ experience with managing teams and personnel • Must understand the company’s policies and procedure, create solutions, offer guidance and generally manage the account with minimal strategic guidance from executives • Must have knowledge of service, troubleshooting, preventive maintenance and repairs • Ability to create additional opportunities for business growth through customer management • Ability to assist with the management of profit and losses as well as reporting on quarterly and monthly projections • Ability to create a reliable financial forecast • Effective verbal and written communication skills • Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment • Versed in the industry and the Company’s competitors • Ability to multitask and perform duties outside of the scope of work when necessary.

🏖️ Vorteile

• Health insurance • 401(k) matching • Paid time off • Flexible work hours • Professional development opportunities