Strategic Account Manager

🕒 vor 9 Tagen

🗽 New York – Remote

info

💵 $130.000 - $150.000 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

💰 Account Manager

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Blockdaemon

Blockdaemon

201 - 500 Mitarbeiter

Gegründet 2017

🌐 Web 3

💸 Finanzen

💰 €33.100.000 Venture Round im 2022-07

Blockchain • Web 3 • Finance

Blockdaemon ist ein führender Infrastrukturanbieter für Blockchain-Dienste und bietet institutionelles Wallet-Management, Nodes als Service und Staking-Lösungen an. Das Unternehmen bietet eine umfassende Plattform, die es Unternehmen ermöglicht, ihre Blockchain-Anwendungen sicher und effizient zu entwickeln und zu verwalten, mit einem starken Fokus auf Compliance und Integration mit verschiedenen Blockchain-Protokollen. Die Dienste von Blockdaemon sind für Finanzinstitute, krypto-native Unternehmen und Börsen konzipiert, um ihnen zu helfen, die Komplexität der Blockchain-Ökonomie mit Echtzeitdaten und Leistungsoptimierung zu bewältigen.

Beschreibung

• Serve as the primary relationship owner and executive point of contact for a portfolio of enterprise customers • Build and maintain multi-threaded relationships across business, engineering, operations, and executive stakeholders • Develop and execute account plans that define long-term vision and strategic priorities • Act as a trusted strategic advisor translating Blockdaemon’s product roadmap for enterprise buyers while bringing perspective on industry direction, and how peer institutions are approaching similar problems • Lead renewal conversations, including pricing, scope, and terms • Identify and qualify expansion opportunities across Blockdaemon’s product suite, new protocols, new services, new business units within the account • Partner with Sales leadership on pricing strategy and commercial structuring for new services • Drive recurring strategic business reviews that surface value delivered and shape forward-looking opportunity • Lead onboarding for new enterprise clients within your portfolio, ensuring a smooth handoff from Sales and a strong start to the relationship • Build account-specific success plans aligned to each client’s business objectives and the commercial trajectory of the relationship • Maintain a structured view of account health across commercial, technical, and relationship dimensions, and act early on indicators of risk or opportunity • Mobilize Solutions Architects and Product Management to address client technical needs • Translate patterns from client conversations into structured input that helps Product prioritize features tied to retention, adoption, and revenue • Partner with Engineering and Support to ensure production issues are appropriately escalated and resolved • Work alongside Marketing, Legal, and Finance to support the full account lifecycle

🎯 Anforderungen

• at least 7+ years in strategic account management, enterprise sales, or senior technical account management roles serving financial institutions or comparable enterprise clients • Track record of owning large, complex enterprise relationships and driving retention and expansion within named strategic accounts • Strong commercial instincts, comfortable with pricing conversations, contract structuring, and renewal negotiation • Working knowledge of blockchain infrastructure and how institutional clients consume staking, RPC, and wallet services • Comfort with pace and ambiguity, shifts easily between strategic, client-facing, and tactical work • Technical fluency sufficient to navigate roadmap discussions, scope new product opportunities, and triage production issues to the right internal owners • Executive presence and the ability to operate credibly across the full range of client conversations, from technical working sessions to boardroom discussions.

🏖️ Vorteile

• Health insurance • 401(k) matching • Remote work options

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