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Senior Account Manager

Stelle nicht auf LinkedIn

🕒 vor 4 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

💰 Account Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Bloomreach, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 4 Tagen

Noch offen auf der Website von Bloomreach. Geprüft vor 40 Minuten.

Logo of Bloomreach

Bloomreach

501 - 1000 Mitarbeiter

💼 Beratung

📣 Marketing

✈️ Reisen

💰 €30.000.000 Debt Financing im 2022-10

Consulting • Marketing • Travel

Bloomreach ist ein führender Anbieter von Lösungen zur Personalisierung im E-Commerce und bietet Plattformen an, die Echtzeit-Kunden- und Produktdaten über KI integrieren. Das Unternehmen bietet Marketing-Automatisierung, Produktsuche und eine einheitliche Datenplattform, die speziell für Handelsanwendungen entwickelt wurde. Dies ermöglicht Unternehmen, Marketingmaßnahmen über mehrere Kanäle wie E-Mail, SMS und Web zu personalisieren, die E-Commerce-Suche und -Merchandising zu optimieren und Kunden- und Produktdaten für fortgeschrittene Analysen und Omnichannel-Personalisierung zu verwalten. Die Lösungen von Bloomreach richten sich an verschiedene Branchen, darunter Einzelhandel, Reisen, Gastgewerbe und mehr, um Rentabilität und Kundenbindung zu erhöhen.

Beschreibung

• Drive growth and long-term value across a portfolio of strategic accounts in the Americas market • Own relationships with key accounts • Develop and expand business through C-level relationships across brands • Ensure renegotiation of contracts at renewal • Identify, work, and close upsell and cross-sell opportunities • Drive revenue growth through successful renewals, upsells, and cross-sells • Use digital technology experience to understand and discuss complex products and optimize product performance • Analyze key account metrics, develop customer relationships with IT and Marketing stakeholders, understand customer goals, and identify growth opportunities • Drive customer success, incremental sales, and renewals by partnering with Technical Services, Business Services, and Support • Collaborate with partners, ISVs such as Shopify, Customer Success, Solutions Consultants, SDRs, and other internal teams to translate customer value into opportunities • Work in a team-selling environment to maximize account penetration and coverage • Forecast monthly and quarterly performance within a 10% margin of error from actual bookings • Negotiate deals and contracts, especially C-level and enterprise-level negotiations • Meet Expansion ARR and Renewals quotas

🎯 Anforderungen

• 5+ years of experience in Account Management, Customer Success, Sales, or Consulting, leading enterprise customers • Martech, Ad Tech, Search, Commerce, AI, and/or Digital Experience background strongly preferred • Strong understanding of account planning and leveraging an ecosystem of partners, internal stakeholders, executives, and others • Highly collaborative, action- and outcome-oriented leadership profile • Subject matter expertise in the complex needs of IT and Marketing buyers • Executive presence and ability to communicate with executives and deliver wins for them • Outstanding written and communication skills to demonstrate SaaS investment value and ROI • Professional enterprise seller with a proven history of hitting and exceeding quota • Knowledge and use of CRM and forecasting tools required

🏖️ Vorteile

• Health care including medical, dental, and vision insurance • 401k plan with employer contribution • Freedom and trust with no clocking in and out, corporate rules, or long approval processes • Flexible working hours • Virtual-first work with Bloomreach Hubs across three continents • Company events • 5 paid days off to volunteer • People Development Program with personal development workshops • Communication coach support for work-related communications and decision-making challenges • Leader Development Program with feedback, coaching, and follow-up check-ins • $1,500 annual professional education budget for books, courses, certifications, and other education products • Employee Assistance Program with counselors • Calm sleep and meditation app subscription • One additional DisConnect day off each quarter • Sports, yoga, and meditation opportunities • Extended parental leave up to 26 calendar weeks for Primary Caregivers • Restricted Stock Units or Stock Options, depending on role, seniority, and location • Company performance bonus • Employee referral bonus of up to $3,000 • Work anniversary rewards and celebrations

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