Lifecycle Product Marketing Manager

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $130.000 - $145.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🎁 Produktmarketing

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Boulder Care

Boulder Care

51 - 200 Mitarbeiter

🏥 Gesundheitswesen

⚕️ Krankenversicherung

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Boulder Care ist ein Gesundheitsdienstleister, der sich auf Telemedizin zur Suchtbehandlung spezialisiert hat. Sie konzentrieren sich darauf, Suchterkrankungen, einschließlich Opioid- und Alkoholsucht, durch mitfühlende, ganzheitliche Pflege zu adressieren, die über eine sichere mobile App bereitgestellt wird. Boulder Care kombiniert evidenzbasierte Behandlungen mit engagierten Support-Teams, einschließlich Sucht-Spezialisten und Peer-Recovery-Spezialisten, die Patienten dabei unterstützen, ihre Behandlungspläne basierend auf individuellen Zielen anzupassen. Ihr Ansatz betont Zugänglichkeit, nicht-punitiven Support und die Fürsprache für die Rechte von Menschen mit Suchterkrankungen.

Beschreibung

• Own the patient lifecycle end to end, including pre-enrollment, retention, and post-churn re-engagement automations • Set activation KPIs and focus investment on high-friction moments in the patient journey • Build production-ready campaigns, including workflow configuration, audience segmentation, targeting logic, and message creation • Create transactional and broadcast communications for visits, in-app notices, assessment reminders, policy changes, and feature launches • Run continuous A/B testing across messaging, timing, and channels • Evaluate, launch, and manage patient communication channels such as push and email • Apply AI to campaign QA, segment definitions, briefs, reporting, and analysis • Project-manage multimedia app content and configure it in the CMS • Project-manage patient-facing assessments supporting care delivery, compliance, and payer reporting • Optimize rollout and adoption strategies for new product features • Build a repeatable patient feedback program and integrate insights into product development • Track competitors in substance use disorder and adjacent digital health and recommend roadmap and messaging improvements

🎯 Anforderungen

• 4+ years in lifecycle marketing or product marketing, ideally with some of each • Hands-on ownership of a communications/CRM tool such as Braze, Iterable, Customer.io, or similar • Experience building a lifecycle marketing function from the ground up • Track record of setting and being accountable to activation or retention KPIs • Ability to explain the reasons behind results, not only report them • Applicants must be authorized to work for any employer in the U.S. • Healthcare, regulated industry, or other compliance-sensitive experience is a strong plus • Dedicated, private workspace with a lockable door and high-speed internet for handling sensitive information • Lived experience and/or training as a peer recovery specialist is encouraged, not required

🏖️ Vorteile

• Equity grants may be included in the total compensation package • Comprehensive medical, dental, vision, and short-term disability benefits • Mental health services via insurance coverage, including Talkspace and EAP • 4 weeks of vacation accrued per calendar year, increasing to 5 weeks after 2 years of employment • Sick leave accrued at 1 hour for every 30 hours paid • 9 paid holidays per year • 12 weeks of 100% paid parental leave after 6 months of employment • 401(k) retirement savings • Remote-friendly work arrangement • Hardware provided to complete work duties • Meaningful, life-saving work

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