Director, Patient Engagement – Retention

Stelle nicht auf LinkedIn

🕒 vor 7 Tagen

Jetzt Bewerben

Ähnliche Remote-Jobs finden

E-Mail-Benachrichtigung für neue Jobs einrichten

📊 Überprüfen Sie Ihre Lebenslauf-Bewertung für diese Stelle

Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

Lebenslauf hochladen

Cadence Solutions

WebsiteLinkedInAlle Stellen

11 - 50 Mitarbeiter

Gegründet 2013

💼 Beratung

🏢 Unternehmen

🤝 B2B

Consulting • Enterprise • B2B

Cadence Solutions ist ein Systemintegrator und Beratungsunternehmen mit Schwerpunkt auf Informationsmanagement und digitaler Transformation. Sie beschleunigen die Einführung von Microsoft 365, SharePoint (einschließlich SharePoint Online und Server-Migrationen), Microsoft Purview, der Power Platform und OpenText in Unternehmen. Cadence bietet SharePoint-Implementierungen, großflächige Inhaltsmigrationen (einschließlich einer Migrationslösung namens Peregrine), SharePoint-Governance und Gesundheitschecks, Copilot-Bereitschaft und Daten-Governance für Copilot, Records Management, eDiscovery, Data Loss Prevention und praxisnahe Microsoft 365-Schulungen und Workshops. Ihre Dienstleistungen konzentrieren sich auf Migrationsberatung, Inhaltsstrategie, Klassifizierung und Einsichten sowie darauf, Organisationen bei der Anwendung von Governance- und Compliance-Best Practices im ECM- und M365-Ökosystem zu unterstützen.

Beschreibung

• Own patient retention, adherence, and engagement outcomes across Cadence's remote care programs. • Diagnose the drivers of disengagement across the patient lifecycle, from enrollment and activation through ongoing chronic disease management, and translate that diagnosis into a prioritized roadmap of interventions. • Build and scale engagement systems and cross-functional workflows, partnering with Product, Data, and Engineering to move zero-to-one pilots into repeatable, automated operating models. • Design and run structured experiments across outreach channels, segmentation, and engagement triggers, defining hypotheses, holdouts, and success metrics that distinguish real signal from noise. • Prioritize engagement investments using financial and clinical framing, stratifying patients by clinical measure and disengagement risk to focus effort where it moves retention and cost of care most. • Strengthen the engagement stack through automation and AI-supported prioritization and personalization, designing workflows that route the highest-risk patients efficiently and preserve human touch where it matters. • Define performance governance for engagement programs, including metrics, reporting cadences, and post-launch measurement, and drive continuous improvement against retention and adherence targets.

🎯 Anforderungen

• 8-10+ years in product operations, growth operations, lifecycle or engagement operations, product marketing, program management, or a related cross-functional role. • Track record owning or directly influencing lifecycle metrics such as retention, engagement, activation, adherence, churn, or utilization, with measurable business impact. • Proven ability to build programs, workflows, or engagement systems and scale them into repeatable cross-functional operating models. • Strong cross-functional leadership through influence across Product, Operations, Clinical, Data, Engineering, or Marketing, including stakeholder alignment, dependency management, launch planning, and tradeoff decisions. • Strong analytical and experimentation background, including defining hypotheses, success metrics, holdouts, and ROI, and translating data into prioritized roadmaps and workflow improvements. • Fluency with AI-assisted development tools and the ability to evaluate where AI accelerates the build versus where human judgment is required.

🏖️ Vorteile

• Competitive pay & equity* • Fully remote • Comprehensive health coverage: Medical, dental & vision • Paid time off • 401k plan + matching • Paid parental leave • Home office stipend