
1001 - 5000 Mitarbeiter
Gegründet 1938
🏥 Gesundheitswesen
💼 Beratung
🛡️ Versicherung
Healthcare • Consulting • Insurance
Capital Blue Cross ist ein Krankenversicherungsunternehmen, das eine Vielzahl von Krankenversicherungsplänen für Einzelpersonen, Familien und Arbeitgeber anbietet. Das Unternehmen betreut Kunden in Zentral-Pennsylvania und im Lehigh Valley und konzentriert sich auf die Bereitstellung von Gesundheitsdienstleistungen wie Medicare-Plänen, Studentenkrankenversicherungen und Ressourcen zur Verwaltung medizinischer Versorgung. Capital Blue Cross sieht sich als Partner in Gesundheitsfragen und legt Wert auf die Unterstützung des allgemeinen Wohlbefindens der Mitglieder und präventive Gesundheitsmaßnahmen.
🕒 vor 1 Monat
🔔 Pennsylvania – Remote
💵 $28 - $53 / Stunde
⏰ Vollzeit
🟡 Mittelstufe
🟠 Senior
👔 Manager
🦅 H1B-Visum-Sponsor
👻 Geisterscore 17%
🗣️🇺🇸🇬🇧 Englisch erforderlich
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1001 - 5000 Mitarbeiter
Gegründet 1938
🏥 Gesundheitswesen
💼 Beratung
🛡️ Versicherung
Healthcare • Consulting • Insurance
Capital Blue Cross ist ein Krankenversicherungsunternehmen, das eine Vielzahl von Krankenversicherungsplänen für Einzelpersonen, Familien und Arbeitgeber anbietet. Das Unternehmen betreut Kunden in Zentral-Pennsylvania und im Lehigh Valley und konzentriert sich auf die Bereitstellung von Gesundheitsdienstleistungen wie Medicare-Plänen, Studentenkrankenversicherungen und Ressourcen zur Verwaltung medizinischer Versorgung. Capital Blue Cross sieht sich als Partner in Gesundheitsfragen und legt Wert auf die Unterstützung des allgemeinen Wohlbefindens der Mitglieder und präventive Gesundheitsmaßnahmen.
• Coordinate services for members meeting established criteria, emphasizing education, self-management, quality care, and cost-effective outcomes • Assess member needs, review service and resource options, develop and implement plans of care, coordinate resources, monitor progress, evaluate status, and discharge members • Address medical, psychosocial, clinical, behavioral health, mental health, and substance use disorder needs • Provide counseling and referrals to community, local, state, and other programs • Collaborate with caregivers, providers, community agencies, behavioral health teams, and other resources • Manage and oversee a caseload of moderate- to high-risk members with complex medical, behavioral, and psychosocial needs • Serve as liaison among participants, families, physicians, and treatment team members • Develop prioritized goals and health actions supporting self-directed care and improved health outcomes • Advocate for members and families by coordinating care and navigating resources • Analyze referrals for potential enrollment and conduct participant-centered assessments • Obtain required consent forms and apply discharge criteria • Document care management activities according to policies and procedures • Build relationships and implement interventions supporting knowledge, self-management, and stabilization • Identify and report quality-of-care issues • Maintain member confidentiality • Attend company and departmental meetings and training sessions
• Registered Nurse with active licensure in home state • Additional state licensure as needed or required to meet customer needs • Certified Case Management certification within 2 years of employment • At least three years of recent, related experience • Minimum of three years of clinical experience in social work counseling with complex psychiatric and substance abuse or substance use disorder treatment, or equivalent combination of education and experience • Care management, home health, medical/surgical behavioral health, and/or critical care experience preferred • Health plan experience preferred • Oncology experience preferred • Health coaching and motivational interviewing experience preferred • Knowledge of NCQA, DMAA, CMSA, Act 68, CMS, and ERISA standards • Knowledge of evidence-based guidelines for chronic conditions and care management • Knowledge of clinical and managed care principles and operations • Knowledge of medical treatment modalities and best-practice guidelines • Knowledge of adult learning principles, motivational interviewing, and intrinsic coaching techniques • Strong communication, clinical process, critical thinking, problem-solving, written, oral, listening, and organizational skills • Ability to use a computer system while conversing by telephone • Strong customer service skills, tact, and diplomacy • Ability to prioritize workload and complete duties accurately and timely • Ability to work autonomously and as part of an interdisciplinary team • Sound judgment regarding members’ and healthcare stakeholders’ rights and responsibilities • Proficiency in Microsoft Office products • Ability to travel to provider, facility, employer group, and/or member locations using own vehicle, if appropriate
• Medical, Dental & Vision coverage • Retirement Plan • Paid Time Off • Holidays • Volunteer time off • Incentive Plan • Tuition Reimbursement • Flexible work environment • Training and continuing education • Opportunities to volunteer in the community
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