Utilization Management Market Operations Manager, RN Preferred

🕒 vor 5 Tagen

🎰 Nevada – Remote

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💵 $83.000 - $132.800 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 0%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of CareSource

CareSource

1001 - 5000 Mitarbeiter

Gegründet 30+ years

🏥 Gesundheitswesen

🛡️ Versicherung

⚕️ Krankenversicherung

Healthcare • Insurance • Healthcare Insurance

CareSource ist ein Gesundheitsdienstleistungsunternehmen, das sich auf die Bereitstellung erschwinglicher Krankenversicherungen und Gesundheitslösungen konzentriert. Es bietet eine Vielzahl von Plänen an, darunter Medicaid, Marketplace und Medicare Advantage, die sich an einkommensschwache Erwachsene, Familien, Kinder, schwangere Frauen, ältere Erwachsene und Menschen mit Behinderungen richten. Darüber hinaus bietet CareSource seinen Mitgliedern Ressourcen für COVID-19-Unterstützung sowie Zahn-, Seh- und Hörvorteile sowie Apothekendienste. Das Unternehmen legt Wert auf einfachen Zugang zum Gesundheitsmanagement über Online-Plattformen und eine mobile App.

Beschreibung

• Manage operational activities for Utilization Management and Appeals for specified lines of business • Develop and maintain policies and standard operating procedures • Review team metrics and oversee statutory reporting • Oversee committee reviews, audit preparation, presentations, and annual program requirements • Use process controls to achieve operational excellence • Work with clinical leadership to close operational procedure variances • Drive process improvement using continuous improvement frameworks • Manage policy and process changes resulting from regulatory and compliance requirements • Educate, mentor, and train staff and clinical leaders • Manage internal and external relationships to improve standardization and collaboration • Define and use outcome measurements to drive success • Design future-state operating models • Manage cross-divisional and cross-functional process improvement opportunities • Oversee change management initiatives affecting the department • Perform other duties as requested

🎯 Anforderungen

• Associate degree in Nursing or advanced degree in Psychology required • Minimum five years of experience in Utilization Management or related operations required • Managed Care experience required • Experience with analysis, data, and reporting required • Demonstrated change management and continuous improvement leadership skills required • Current, unrestricted Registered Nurse (RN) licensure or Licensed Psychologist license in state of practice required • Proficient use of Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Visio • Knowledge of NCQA and/or CMS accreditation and audit standards • Knowledge of regulatory reporting, compliance requirements, and auditing procedures • Decision-making, problem-solving, critical-thinking, planning, and resolution skills • Strong oral, written, and interpersonal communication skills • Proficiency with quality improvement, performance improvement, and operations • Ability to manage multiple competing goals and collaborate with multidisciplinary departments • Ability to work independently and within a team • Strong attention to detail and time management skills • Customer service and de-escalation skills • Ability to gather and analyze data and create meaningful action items • Ability to review and implement evidence-based trends • Accreditation, auditing, process improvement, quality control, or process standards experience preferred • Six Sigma or project management certifications are a plus • Must live in Nevada and hold the required state license

🏖️ Vorteile

• Base salary range of $83,000.00–$132,800.00 per year • Potential bonus tied to company and individual performance • Substantial and comprehensive total rewards package • Employee well-being support

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