Director of Quality Assurance

🕒 vor 3 Tagen

🦀 Maryland, Pennsylvania, +2 weitere Bundesländer – Remote

🦀 Maryland – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ☕ Washington – Remote

⏰ Vollzeit

🔴 Experte

🔧 QA-Ingenieur (Qualitätssicherung)

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

👻 Geisterscore 10%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Cart.com

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1001 - 5000 Mitarbeiter

💼 Beratung

📣 Marketing

🛍️ eCommerce

Consulting • Marketing • eCommerce

Cart. com ist ein umfassender Anbieter von Handelslösungen, der über 6. 000 Marken weltweit unterstützt. Das Unternehmen bietet eine Reihe von Dienstleistungen an, darunter Omnichannel-Fulfillment, Logistik und fortschrittliche Handelssoftware. Die Lösungen von Cart. com sind für B2B- und B2C-Unternehmen konzipiert und konzentrieren sich auf Auftrags- und Bestandsverwaltung, Marktplatzmanagement und Kundenbindung. Cart. com nutzt proprietäre Technologie mit Funktionen wie KI-gesteuerter vorausschauender Bestands- und Bedarfsplanung, die ein effizientes Lieferkettenmanagement ermöglicht. Das Unternehmen bedient verschiedene Branchen, darunter Verbrauchermarken, B2B-Unternehmen und den öffentlichen Sektor, und bietet Lösungen, die den Bestellprozess, die Logistik und Marketingdienste optimieren.

Beschreibung

• Build, implement, and continuously improve a government-specific Quality Management System (QMS) • Establish quality policies, procedures, governance processes, and documentation standards across government operations • Develop site and program quality plans aligned with customer requirements, contractual obligations, and operational risks • Lead change-control and continuous-improvement initiatives • Develop quality metrics, reporting, and management-review processes • Lead and develop site quality teams across multiple locations • Drive consistent quality execution and empower local teams • Identify recurring issues, drive root-cause resolution, and ensure timely corrective actions • Establish quality controls across receiving, storage, inventory management, fulfillment, shipping, and transportation • Oversee inventory accuracy, product integrity, chain of custody, and customer-owned inventory controls • Investigate operational quality issues, customer complaints, inventory discrepancies, deviations, nonconformances, excursions, and service failures • Oversee CAPA programs and effectiveness verification • Oversee quality requirements for ambient, refrigerated, frozen, and ultra-cold storage environments • Lead temperature mapping, environmental monitoring, equipment qualification, calibration, and requalification activities • Lead internal audits and support customer, government, and external audits, inspections, and certifications • Maintain audit documentation, corrective-action records, and controlled quality-system documentation • Oversee supplier qualification and approved supplier programs • Assess quality impacts of new sites, equipment, technologies, and process changes • Review WMS enhancements and operational changes for validation, compliance, and quality-system impacts • Ensure required training is completed and documented before new processes or systems are implemented • Represent Quality during customer meetings, audits, inspections, and government reviews • Communicate quality performance, risks, investigations, and corrective-action progress to customers and government stakeholders • Translate customer and contractual requirements into sustainable operating procedures and quality controls • Provide executive reporting and strategic planning • Travel up to 50% for site support, audits, investigations, implementations, and customer engagements

🎯 Anforderungen

• 8+ years of progressively responsible experience in quality assurance, quality systems, regulatory compliance, supplier quality, distribution quality, operational quality, or related disciplines • 3+ years of experience managing personnel or leading a quality function, program, or multi-site quality initiative • Experience designing, implementing, maintaining, and continuously improving Quality Management Systems (QMS), including audits, investigations, CAPA, change control, document control, training, quality metrics, and ISO 9001-aligned quality practices • Experience leading quality programs within warehouse, distribution, logistics, cold-chain, or temperature-controlled operations operating under cGMP-regulated, pharmaceutical, healthcare, government, or similarly rigorous environments • Experience with temperature mapping, equipment qualification, calibration, environmental monitoring, alarm management, and temperature-excursion investigations • Experience supporting supplier quality, operational change control, system validation activities, and quality assessments of process, equipment, or technology changes • Experience presenting quality metrics, audit findings, investigation outcomes, program risks, and corrective-action plans to leadership, customers, auditors, or government stakeholders • Ability to translate customer, contractual, regulatory, and quality requirements into practical operating procedures • Strong executive communication, presentation, stakeholder-management, and problem-solving skills • Bachelor's degree in Quality Management, Supply Chain, Logistics, Engineering, Life Sciences, Business, or a related field, or an equivalent combination of education, certifications, relevant military experience, and directly related practical experience • Ability to obtain and maintain the security clearance required for supported programs • Willingness and ability to travel up to 50% • Must be available to support significant quality incidents and participate in warehouse walkthroughs and site reviews • Applicants must be authorized to satisfy applicable contract-specific citizenship, site-access, suitability, background investigation, and security requirements • Must be a U.S. citizen • Preferred: hands-on cGMP experience; federal logistics or government-contractor experience; validation and qualification experience; ASQ certification; Lean Six Sigma or continuous-improvement certification; Master's degree; active Secret Security Clearance

🏖️ Vorteile

• Full-time employment • Travel support associated with required business travel up to 50% • Equal opportunity employer committed to diversity and inclusion • Reasonable accommodation during the application or interview process

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