Director, Large Fleet and Sharing Economy Claims

🕒 vor 20 Tagen

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $111.100 - $162.900 / Jahr

⏰ Vollzeit

🔴 Experte

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Crum & Forster

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1001 - 5000 Mitarbeiter

Crum & Forster (C&F) ist ein führendes nationales Schaden- und Unfallversicherungsunternehmen mit einer großen, diversifizierten Spezialplattform. Wir schützen Unternehmen und Organisationen vor der unvorhersehbaren Natur von Risiken und geben ihnen das Vertrauen, neue Herausforderungen anzunehmen und in der zunehmend komplexen und unsicheren Welt von heute zu gedeihen. C&F ist kundenorientiert, kreativ und flexibel in der Bereitstellung maßgeschneiderter Produkte und Dienstleistungen.

Beschreibung

• Contribute to the development and execution of the claims strategy in alignment with divisional goals. • Oversee day‑to‑day operational performance of Large Fleet claim programs • Provide oversight authority for TPAs and other claim partners handling Large Fleet losses. • Participate in the vetting, monitoring, and periodic auditing of TPA performance • Review and analyze claims that exceed adjuster or TPA authority levels • Assist in developing litigation management approaches for assigned losses • Provide technical guidance to internal stakeholders and TPA teams on complex and high‑severity claims. • Establish, track, and monitor key performance indicators (KPIs) and operational metrics for Large Fleet claims programs • Identify loss trends and communicate observations to underwriting, product, and actuarial partners as needed • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled • Be responsible for service, loss control, and loss adjustment expense • Support preparation of program reports for quarterly business reviews and partner meetings • Collaborate with internal partners on process improvement, product feedback, and operational enhancements • Participate in client and account review meetings to provide claims expertise and program feedback • Identify training needs and help develop resources for claim staff and TPA personnel • Drive initiatives that improve efficiency, accuracy, and consistency across the Large Fleet claims program • Promote a culture of high-quality service, continuous learning, and operational excellence.

🎯 Anforderungen

• Bachelor’s degree or equivalent • 10+ years of experience within the Large Fleet, Commercial Auto, or Transportation • Five years in a Claims leadership role preferred; Supervisor, Manager or Director. • Experience handling or overseeing rideshare programs, large fleet, commercial transportation, and sharing economy insurance programs • Ability to obtain and maintain required state adjuster licenses • Excellent verbal and written communication skills • Excellent claim analytics, presentation skills, and proven problem-solving abilities • Experience using, interpreting, solutioning and leading with data • Excellent interpersonal skills with the ability to lead and work in a cooperative manner • High level of integrity, professionalism, and attention to detail. • Occasional travel required

🏖️ Vorteile

• Competitive compensation package • Generous 401K employer match • Employee Stock Purchase plan with employer matching • Generous Paid Time Off • Excellent benefits that go beyond health, dental & vision. • Programs focused on whole family’s wellness, including physical, mental and financial wellbeing • Wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training • A dynamic, ambitious, fun and exciting work environment • Spirit of social and community responsibility, matching donation program, volunteer opportunities, and employee-driven corporate giving program