Solutions Engineer – Americas Service Provider

🕒 vor 1 Monat

🌵 Arizona, Illinois, +2 weitere Bundesländer – Remote

infoinfo

💵 $209.100 - $275.100 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

💻 Lösungsingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Cisco

10.000+ Mitarbeiter

Gegründet 1984

🔧 Hardware

🔐 Sicherheit

🏢 Unternehmen

Hardware • Security • Enterprise

Cisco ist ein multinationales Technologieunternehmen, das Netzwerkinfrastruktur, Software und Dienstleistungen für Unternehmen, Dienstanbieter und Regierungen anbietet. Es produziert Router, Switches, optische Transceiver, programmierbare Chips und Edge-Computing-Plattformen und bietet Sicherheitslösungen, Zusammenarbeitstools (Webex), Überwachungsmöglichkeiten sowie KI-gestützte Software und Support-Dienstleistungen, um Organisationen beim Design, Betrieb und Schutz großflächiger Netzwerke und Rechenzentren zu unterstützen. Cisco liefert zudem professionelle Dienstleistungen, Schulungen und cloudverwaltete Lösungen, um die digitale Transformation und eine KI-bereite Infrastruktur zu fördern.

Beschreibung

• Support the technical sales process • Assist sales with technical prospecting and opportunity discovery • Demonstrate ThousandEyes solutions, capabilities, and use cases • Build and maintain trusted technical advisor relationships with customers • Support customers during solution trials • Scope and architect solution deployments • Present to decision makers during trial wrap-up meetings • Participate in weekly team meetings and quarterly business review sales meetings • Present technical topics and successful wins • Share technical challenges and ways to overcome them • Establish and enhance demonstration material • Research technical topics impacting the industry • Support trade shows, networking events, and ThousandEyes Connect events • Contribute to blog, social media, white-paper, and case-study content • Provide solution feedback and suggestions to Product Management and Engineering • Participate in internal and external solution beta programs • Coordinate with Customer Success on post-sales training, deployment, and support • Guide customers to use Customer Success as an extension of their NOC

🎯 Anforderungen

• 8+ years of Solutions Engineering experience • Experience working with application and network protocols, including HTTP, DNS, TCP/IP, and BGP • Experience designing, deploying, troubleshooting, or supporting application and network infrastructure • Experience working with unified communications technologies or solutions • Experience with application and network performance analysis solutions • Preferred: Experience with packet analysis of network and application protocols • Preferred: Experience using at least one scripting language, such as Python, Perl, or JavaScript • Preferred: Experience troubleshooting and supporting Apple, Linux, and Microsoft operating systems • Preferred: Experience delivering technical presentations and demonstrations to technical and business audiences

🏖️ Vorteile

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, subject to eligibility and continued employment • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • 1 paid day off for employee’s birthday • Paid year-end holiday shutdown • 4 paid days off for personal wellness • 16 days of paid vacation per full calendar year for non-exempt employees • Flexible vacation time off program with no defined limit for eligible exempt employees • 80 hours of sick time off provided on hire date and each January 1st thereafter • Up to 80 hours of unused sick time carried forward • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses for non-sales roles, subject to Cisco policies • Performance-based incentive pay for employees on sales plans • No cap on incentive compensation once performance exceeds 100% attainment for quota-based sales roles

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