Senior Manager, Operations

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🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 €125.000 - €145.000 / Jahr

⏰ Vollzeit

🟠 Senior

⚙️ Operations

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Clarify Health Solutions

Clarify Health Solutions

201 - 500 Mitarbeiter

Gegründet 2015

⚕️ Krankenversicherung

🤖 Künstliche Intelligenz

🧬 Biotechnologie

💰 €150.000.000 Series D im 2022-04

Healthcare Insurance • Artificial Intelligence • Biotechnology

Clarify Health Solutions ist ein Unternehmen, das sich auf Analysen im Gesundheitswesen spezialisiert hat und KI-gestützte Erkenntnisse bietet, um die Entscheidungsfindung für Gesundheitsdienstleister, Kostenträger, die Technologie- und Dienstleistungsbranche sowie den Life-Sciences-Sektor zu verbessern. Ihre Lösungen sind darauf ausgelegt, Umsätze zu steigern, Kosten zu kontrollieren, die Versorgung zu lenken und Daten zu nutzen, um eine bessere Leistung in der Gesundheitsbranche zu erzielen. Sie verwenden vielfältige Datenquellen und fortschrittliche Benchmarking-Methoden, um umsetzbare Erkenntnisse zu liefern, und haben ihren Kunden geholfen, signifikante Renditen und Umsatzwachstum zu erzielen.

Beschreibung

• The Senior Manager, Operations will be a shared resource across functions, with scope that shifts week to week based on organizational priority. Broad responsibility areas include: • Build, test, and deploy AI‑powered workflows that improve speed, quality, and consistency across commercial, marketing, and operational teams • Identify manual processes that can be automated; prototype solutions using AI tools, no‑code platforms, or lightweight scripts before involving engineering • Train internal teams on AI adoption and create documentation, guides, and best practices • Stay current on emerging AI capabilities and recommend tools or workflows that enhance productivity • Own Salesforce hygiene, reporting, and pipeline visibility to support high‑value payer and provider deals • Build and maintain dashboards, workflows, and templates that standardize commercial execution • Support deal operations across Sales, Solutions, Legal, and Finance to ensure smooth contracting and onboarding • Coordinate cross‑functional inputs for pricing scenarios, forecasting, and revenue reporting • Support marketing automation hygiene (Pardot/HubSpot), segmentation cleanup, and campaign tracking • Build dashboards connecting marketing activity to pipeline outcomes • Assist with operations for webinars, events, and executive roundtables • Provide flexible support for digital operations (SEO audits, website updates, email workflows) • Prepare Board materials, leadership updates, and quarterly business reviews — pulling data, building slides, and synthesizing insights • Track and close action items from executive meetings; ensure nothing slips • Manage operating cadences for cross‑functional initiatives and provide clear, accurate status updates • Support strategic projects requiring research, structured analysis, or synthesis • Serve as institutional memory — documenting decisions, context, and next steps • Partner with FP&A on commercial financial planning support — pipeline-to-revenue reconciliation, forecast accuracy tracking, and variance analysis on bookings vs. revenue performance • Support pricing scenario analysis and deal economics modeling for new health system engagements, working with Finance to ensure outcomes-based contract structures are modeled accurately • Maintain SFDC as a source of truth for revenue reporting — ensure pipeline data feeds accurate forecasting and Board-level commercial metrics

🎯 Anforderungen

• 3–6 years in operations, strategy, consulting, BizOps, or Chief of Staff‑adjacent roles • Demonstrated AI‑native workflow — daily use of AI tools with real examples • Strong analytical and technical fluency; comfortable learning new systems quickly • Exceptional attention to detail and ability to produce polished, executive‑ready work • Strong written communication and ability to synthesize complex information • Ability to influence cross‑functionally without authority • Comfort operating in ambiguity, shifting priorities, and high‑velocity environments • **Bonus if you have:** • Consulting experience (MBB, Big 4, Advisory Board, Sg2, Chartis, etc.) • Early‑stage startup or BizOps experience • Healthcare or healthtech exposure (payer, provider, life sciences) • Salesforce experience beyond basic user level • Marketing automation experience (Pardot, HubSpot) • Non‑linear career path demonstrating adaptability • SQL, Python, or no‑code automation (Zapier, Make) • Experience deploying AI tools or running AI enablement sessions • Exposure to SEO, content operations, or digital marketing

🏖️ Vorteile

• Competitive compensation: base salary + standard performance bonus + equity • Quality health insurance • Traditional 401K plan • Vision, dental, disability, and life insurance • Flexible Spending Accounts and Commuter Benefits • Generous PTO • Flexibility for remote work • Monthly wellness stipend • Enterprise AI tools (Claude Enterprise and others) • Direct exposure to executive leadership, Board-level materials, and the full commercial and operational complexity of a company in active transformation • A role that will make you significantly better — the breadth of work, the speed of the environment, and the quality bar we hold will compound your skills faster than a narrower, more defined role • Colleagues who are genuinely excited about building something new and will treat your contribution as important, not as support work

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