Group Sales Supervisor

Stelle nicht auf LinkedIn

🕒 vor 1 Monat

🏈 Alabama, Arizona, +29 weitere Bundesländer – Remote

infoinfo

💵 $68.000 - $78.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🤑 Vertrieb

👻 Geisterscore 0%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Classic Vacations

Classic Vacations

201 - 500 Mitarbeiter

Gegründet 1978

🏨 Gastgewerbe

📦 Logistik

🛍️ eCommerce

Hospitality • Logistics • eCommerce

Classic Vacations ist ein führender Anbieter von Luxusreisen, der sich auf personalisierte Urlaubserlebnisse für Reiseberater spezialisiert hat. Das im Jahr 1978 gegründete Unternehmen bietet eine umfassende Buchungsplattform für mehrere Reiseziele, die den Planungsprozess vereinfacht und dabei hochwertigen Service sowie exklusive Angebote sicherstellt. Von luxuriösen Resorts bis zu einzigartigen Ausflügen bietet Classic Vacations außergewöhnliche Erlebnisse in den besten Reisezielen weltweit und ist somit die bevorzugte Wahl für anspruchsvolle Reisende.

Beschreibung

• Engage, qualify, and advance group sales opportunities, including inquiries involving five or more rooms at a single hotel • Convert qualified leads into contracted business • Understand client objectives, preferences, budgets, and group requirements to recommend solutions • Prepare accurate and professional client presentations and proposals • Assist Travel Advisors and clients with destination wedding packages, hotel room blocks, and other group travel needs • Partner with Group Management on proposal and contract negotiations • Support negotiations and communications with hotels and other travel suppliers • Manage client correspondence and follow-through from initial qualification through signed contract and required deposit • Ensure contracted groups are accurately transitioned to Group Coordinators after contract signature and deposit receipt • Build relationships with agency owners, Travel Advisors, and key account stakeholders • Provide responsive, knowledgeable, high-touch service throughout the sales process • Support assigned agency accounts and strategic business opportunities • Enter and maintain group booking information in group management systems, CRM platforms, and other business tools • Maintain accuracy across bookings, proposals, contracts, correspondence, and related sales activities • Identify system discrepancies, booking inconsistencies, and process gaps and recommend solutions • Provide day-to-day guidance, support, and sales expertise to team members • Reinforce department standards, expectations, ownership, follow-through, and accountability • Collaborate with the Director, Groups, Group Coordinators, Reservations, and cross-functional partners • Identify process improvements and streamline workloads and interdepartmental operations • Manage projects and additional initiatives assigned by Group leadership

🎯 Anforderungen

• Bachelor's degree in Business, Hospitality, Travel & Tourism, Sales, Marketing, or a related field preferred • Equivalent relevant professional experience will also be considered • Minimum of 3 years of related experience in sales, travel, group travel, hospitality, or a comparable customer-facing environment • Demonstrated experience qualifying opportunities, managing a sales pipeline, and moving prospective business through the sales cycle • Experience supporting group travel, hotel room blocks, destination weddings, or other complex travel arrangements strongly preferred • Experience negotiating with hotels, airlines, or other travel suppliers preferred • Prior experience providing team leadership, coaching, training, or supervisory support preferred • Strong understanding of consultative sales, client relationship management, negotiation, and follow-up practices • Proficiency with Microsoft Excel, Word, Outlook, internet-based tools, and business productivity applications • Experience with CRM, group management, reservation, or similar sales and booking systems preferred • Ability to maintain accurate booking and client information across multiple systems and workflows • Strong attention to detail and ability to identify discrepancies and recommend solutions • Strong negotiation and influencing skills • Excellent written and verbal communication skills • Strong time management, organization, and follow-up skills • Ability to manage multiple group opportunities and priorities simultaneously • Service-oriented mindset with commitment to advisor and client satisfaction • Collaborative leadership style • Strong work ethic, sound judgment, and personal accountability • Solutions-oriented mindset and commitment to continuous improvement and operational efficiency • Ability to remain adaptable, composed, and responsive in a fast-paced environment • Ability to perform essential job functions while working at a computer for extended periods

🏖️ Vorteile

• Comprehensive benefits package including medical, dental, and vision insurance • 401(k) with company match • PTO • Paid holidays • Exclusive travel industry perks • Work-life balance • Opportunities for personal and professional growth • Flexible salaried work arrangements to meet business needs

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