Engagement Manager

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

🔴 Experte

👔 Manager

👻 Geisterscore 33%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Code Metal

Code Metal

51 - 200 Mitarbeiter

Gegründet 2023

🚀 Luft- und Raumfahrt

🚘 Automobilindustrie

🎖️ Verteidigung

Aerospace • Automotive • Defense

Code Metal ist ein B2B-Softwareunternehmen, das überprüfbare Code-Übersetzung und automatisierte Toolchains bereitstellt, um hochrangigen Forschungs-/KI-Code in niedrigstufige, standardkonforme, produktionsreife Software für missionskritische Systeme umzuwandeln. Es kombiniert KI-gestützte Übersetzung, statische Analyse, automatisierte Testgenerierung (einschließlich MCDC), formale Verifikation und zielgerichtete Optimierung, um nachverfolgbaren, sicherheits- und compliance-geprüften Code (C/C++, Rust, VHDL, CUDA, OpenCL, etc. ) zu produzieren, der auf Chips und eingebetteten Plattformen eingesetzt werden kann. Die Plattform richtet sich an Kunden aus den Bereichen Verteidigung, Luft- und Raumfahrt, Automobil, Halbleiter und Robotik, die funktionsgleiche, sicherheitskonforme und chip-portable Lösungen benötigen.

Beschreibung

• Own end-to-end engagement delivery from pre-POC scoping through production deployment, including project plans, milestone tracking, risk identification, and on-time delivery across active accounts. • Manage customer relationships at every level, establish credibility, set and manage expectations, and provide reliable support during complex deployments. • Run structured project governance by defining engagement timelines, milestone frameworks, and communication cadences. • Stabilize first-of-kind deployments by triaging issues with product and engineering, setting expectations, and strengthening customer confidence. • Handle contract coordination, requirements clarification, technical scoping, and escalation management as needed. • Support multiple accounts simultaneously and document repeatable engagement frameworks and playbooks. • Surface customer friction to product and engineering, partner with Growth on expansion and renewals, and ground internal decisions in field realities.

🎯 Anforderungen

• 7+ years of experience leading customer engagements, implementations, or deployments in technical, enterprise environments. • Experience owning white-glove enterprise-delivery at an elite professional services firm (e.g. management consulting, investment banking) and/or a high-growth SaaS or deep tech company. • Background in commercial defense or defense technology; familiarity with how primes, Tier 1 suppliers, and defense customers evaluate and procure new technology. • Technically fluent: comfortable discussing software, firmware, or signal processing with engineers and translating complexity for non-technical stakeholders. Familiarity with AI-enabled technologies. • Proven ability to lead complex, multi-stakeholder deployments and turn difficult situations into customer wins. • Strong executive presence and communication skills; effective with both working teams and senior stakeholders. • Highly organized and self-directed; comfortable managing multiple accounts and engagements in a fast-moving, resource-constrained environment. • Current possession of a security clearance, or the ability to obtain one. • US Citizenship may be required for certain project assignments involving security clearance. • Legally authorized to work in the United States.

🏖️ Vorteile

• Pay depends on experience, but we strive to be at the upper end of the salary range • Health care plan with 100% premium coverage, including medical, dental, and vision • 401k with 5% matching • Paid Time Off (uncapped vacation, plus sick and public holidays) • Flexible hybrid or remote work arrangement • Relocation assistance for qualifying employees

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