Operations Consultant

🕒 vor 5 Monaten

🗽 New York – Remote

infoinfo

💵 $75.000 - $125.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

👻 Geisterscore 45%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of ComTec Solutions

ComTec Solutions

11 - 50 Mitarbeiter

💼 Beratung

📦 Logistik

📣 Marketing

Consulting • Logistics • Marketing

ComTec Solutions ist ein Unternehmen für Business-Technologie-Dienstleistungen, das sich auf die Integration von Hardware, Software und Prozessoptimierung spezialisiert hat, um alltägliche geschäftliche Herausforderungen zu meistern.

Beschreibung

• Deliver multiple software implementations via consulting activities from kickoff to Go-Live, on time, on budget, and to agreed scope • Serve as a trusted advisor on Epicor system configuration and implementation • Apply Epicor’s methodology for problem identification, implementation, documentation, testing, and training • Communicate with customers to determine needs and contribute to solution design and business strategy • Interpret requirements data and identify gaps between current-state purchased modules and desired future-state functionality • Manage project issues and coordinate activities and schedules with clients and internal team members • Assist with quote specifications and proposal generation • Adhere to project timelines and meet Service Level Agreement goals • Provide client help-desk support and troubleshoot application questions • Provide on-site training and consulting for clients when necessary • Maintain daily timesheet and expense report entries • Perform other duties as required

🎯 Anforderungen

• Intermediate proficiency in MS Office and SharePoint • Intermediate experience with ERP solutions such as Infor Visual, Syteline, Epicor, Great Plains, or IQMS (DELMIAWorks) • Strong written and verbal communication skills • Pleasant and professional demeanor in client and internal communications • Ability to multitask • Intellectual resourcefulness, sound judgment, and effective decision-making abilities • Ability to work independently without direct supervision • Strong organizational skills and ability to operate efficiently • Ability to own issues through resolution and know when and to whom to escalate problems • Ability to accept escalated issues and mentor when appropriate • Empathy with users and professionalism • Ability to work well with clients at all levels • Client-satisfaction orientation • Energy, enthusiasm, and results orientation • Strong troubleshooting and analytical skills • Bachelor-level degree or equivalent work experience • Minimum 5 years’ experience in a manufacturing environment with solid exposure to ERP software • Understanding of manufacturing operations • Proven success in ERP software project implementation and deployment across multiple business verticals • Ability to schedule occasional evening or weekend work • Valid driver’s license in state of residence • Reliable personal vehicle

🏖️ Vorteile

• Competitive salary • Relaxed Company Culture • Value Recognition and Rewards • 9 paid holidays • Generous Vacation Allowance • Health/Dental/Vision Insurance • Life Insurance and LT/ST Disability • Birthday Paid time off • Company 401K • Company laptop & Cell Phone • Team Outings & Events • Weekly Company Meals • Flexible Work/Life Balance

Jetzt Bewerben

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