Forward Deployed Engineer

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Coworked

WebsiteLinkedInAlle Stellen

1 - 10 Mitarbeiter

Gegründet 2023

🤖 Künstliche Intelligenz

☁️ SaaS

🏢 Unternehmen

Artificial Intelligence • SaaS • Enterprise

Coworked ist ein Softwareunternehmen, das Harmony entwickelt hat, einen kopflosen, agentenbasierten KI-Projektmanager, der innerhalb bestehender Kollaborations- und Projektmanagement-Tools arbeitet, um Planung, Terminierung, Ressourcenmanagement, Berichterstattung, Risikomanagement und administrative Workflows zu automatisieren. Harmony integriert sich in Plattformen wie Microsoft Teams, Jira, Asana und Smartsheet, kommuniziert per E-Mail/Chat/Voice und fungiert als entfernter Mitarbeiter, der die Projektmanagementkapazität erhöht, Governance durchsetzt und auditbereite Telemetrie für große Organisationen bereitstellt.

Beschreibung

• Pre-sales discovery: Lead structured sessions with PMOs, IT, security and business owners to map PMLC, governance checkpoints, and the project toolchain (e.g. Microsoft Project, Planner, Jira, Smartsheet, and PPM suites). • Document current state and desired state. • Produce a summary that includes a recommended pilot scope, integration approach, data flows, access and compliance notes, and a risk and effort matrix. • Post-sales operationalization: Build plans covering environments, access, data onboarding, controls, success metrics, and exit criteria. • Work with customer IT to implement, configure and validate connectors and data paths, and create reusable checklists. • Write runbooks for day-to-day operations, incident handling, permissioning, and change management. • Train project managers, PMO analysts, and sponsors with clear materials, recordings, quick references, and office hours. • Track adoption with a lightweight scorecard. • Partner across Coworked: Work directly with the CEO and product to translate customer needs into repeatable capabilities, templates, and integrations. • Capture field feedback that sharpens Harmony’s tone, behaviors, and interaction patterns so every touchpoint feels consistent and human.

🎯 Anforderungen

• 3 to 5 years in a customer facing role delivering solution discovery and deployment for enterprise software or systems integration. • Solid technical project management experience. • Comfortable with PMLC, RAID, resource and stakeholder comms, and benefits tracking. • PMP preferred. • Familiar with AI. • Working knowledge of enterprise PM/PPM/SPM tools such as Microsoft Project & Planner, Jira, Smartsheet, Teams, SharePoint, Confluence, UMT360, Fluid, et al. • Tools like Notion, Miro. • Strong communicator who can simplify complex environments and write crisp docs: discovery notes, runbooks, checklists, and training guides. • Builder mindset, bias to action, comfortable with ambiguity and dynamic needs. • Security and compliance basics.

🏖️ Vorteile

• Competitive salary and equity, calibrated to experience and location. • Flexible PTO, and the gear you need. • Travel for customer onsite work, typically 20 to 50 percent.