Project Manager – Client Onboarding

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $95.000 - $120.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👷‍♀️ Projektmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Jetzt Bewerben
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Logo of CrelioHealth

CrelioHealth

51 - 200 Mitarbeiter

Gegründet 2013

🏥 Gesundheitswesen

⚕️ Krankenversicherung

🧬 Biotechnologie

Healthcare • Healthcare Insurance • Biotechnology

CrelioHealth ist ein führender Anbieter von cloudbasierter Laborverwaltungssoftware, die entwickelt wurde, um die Betriebseffizienz von Diagnoselabors zu steigern. Ihr umfassendes Lösungspaket beinhaltet Werkzeuge für Patientenbindung, Labortestmanagement, Radiologieberichterstattung und Bestandskontrolle. Mit dem Fokus auf die Verbesserung der Patientenerfahrungen und der Ermöglichung von Echtzeit-Datenzugriff bedient CrelioHealth eine Vielzahl von Labors, darunter Arztpraxenlabore, krankenhausbasierte Labore und D2C-Labore, wobei die Einhaltung globaler Sicherheitsstandards sichergestellt wird.

Beschreibung

• Lead onboarding projects for new US clients from kickoff through go-live and handover to support • Build and execute implementation plans covering scope, milestones, data migration, instrument interfaces, EHR/EMR and billing integrations, HL7/FHIR, user setup, and validation • Coordinate product, engineering, support, and client stakeholders to keep go-lives on schedule • Travel to client sites for kickoffs, go-lives, and training, approximately 25–40% of the time • Train lab staff on accessioning, worklists, QC, reporting, and patient portal workflows • Manage change resistance during LIS transitions • Track onboarding health, including time-to-go-live, adoption, and early ticket volume • Report status to clients and leadership • Present and demonstrate CrelioHealth to client teams and lab staff • Identify expansion and referral opportunities and hand them to the growth team • Feed field learnings into product improvements and the onboarding playbook

🎯 Anforderungen

• 4–7 years of project management experience • At least 2 years implementing or onboarding software for external clients • Healthcare experience required • Hands-on clinical laboratory or laboratory environment experience strongly preferred • Fluency with specimen lifecycle, accessioning, QC/QA, instrument interfacing, CLIA/CAP context, HIPAA, and result reporting • Excellent presentation and communication skills • Ability to run multiple concurrent onboardings remotely independently • Willingness to travel to client sites across the US • Valid driver's license • Authorization to work in the United States • Direct LIS/LIMS migration or go-live experience nice to have • Familiarity with HL7v2/FHIR interfaces, lab billing/RCM basics, or instrument middleware nice to have • Customer success, solutions consulting, or pre-sales experience nice to have • PMP, CAPM, or Lean Six Sigma welcome but not required • Comfort using modern AI tools with appropriate human judgment

🏖️ Vorteile

• Health coverage • PTO • Performance incentives, including incentives on expansion or referral opportunities you help close • Travel to client sites for kickoffs, go-lives, and training

Jetzt Bewerben

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