Growth Engineer

🕒 vor 4 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $160.000 - $280.000 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

🧑‍💻 Full-Stack-Entwickler

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 13%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Cresta

51 - 200 Mitarbeiter

☁️ SaaS

🤖 Künstliche Intelligenz

🏢 Unternehmen

SaaS • Artificial Intelligence • Enterprise

Cresta ist eine Enterprise‑AI‑Plattform, die darauf ausgelegt ist, die Performance von Contact Centern durch die Integration menschlicher und virtueller Agenten zu steigern. Das Unternehmen bietet Tools wie Conversation Intelligence, Agent Assist und Virtual Agents, die generative KI in Echtzeit nutzen, um die Customer Experience zu verbessern, Umsatzwachstum zu fördern und die Produktivität der Agenten zu erhöhen. Mit seiner KI‑Plattform hilft Cresta Unternehmen in Branchen wie Finanzdienstleistungen, Telekommunikation und Handel, Kosten zu senken und die Effizienz zu steigern, indem Kundeninteraktionen in umsetzbare Erkenntnisse verwandelt werden. Durch den Fokus auf Verhaltensweisen, die Geschäftsergebnisse beeinflussen, will Cresta den Standard im Kundenservice anheben und den Return on Investment (ROI) für seine Kunden maximieren.

Beschreibung

• Own how cresta.com is built end to end, including structure, content flow, and integrations • Set the technical vision for the website stack and CMS; evolve Webflow-based workflows • Partner with brand and design to architect interactive experiences and own the component system • Own site instrumentation including forms, gated content, event tracking, and attribution in partnership with marketing operations • Build technical foundations for localization, including locale routing, URL architecture, hreflang, CMS translation workflows, and content structure • Establish engineering practices that enable fast, reliable shipping • Ship technical work supporting SEO and AEO programs • Develop, configure, deploy, and optimize AI agents on Cresta's platform for marketing use cases • Take AI agents from prototype to production with evaluation criteria, guardrails, and human review steps • Provide feedback to product and engineering teams, identify gaps, build custom tooling, and influence the roadmap

🎯 Anforderungen

• 7+ years working in software development, web development, AI/ML engineering, or growth engineering • Strong across the stack — application code, APIs, data, and infrastructure — in Python, TypeScript, Node, or similar • Familiarity with AI/ML concepts • Hands-on experience with large language models (LLMs) and prompt engineering techniques strongly preferred • Track record of learning a domain fast and going deep • High agency and ability to define and execute work independently • Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG) • Comfortable as the deepest technical voice on a non-engineering team, scoping ambiguous requests and explaining tradeoffs to marketers • Ownership mindset • Experience owning a marketing website is useful context, not a hard requirement • Technical SEO and AEO experience grounded in tests rather than theory • Experience with marketing and GTM systems integration: HubSpot, Salesforce, Marketo, Segment, GA4, GTM

🏖️ Vorteile

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family • Flexible PTO to take the time you need, when you need it • Paid parental leave for all new parents welcoming a new child • Retirement savings plan to help you plan for the future • Remote work setup budget to help you create a productive home office • Monthly wellness and communication stipend to keep you connected and balanced • In-office meal program and commuter benefits provided for onsite employees • Equity

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