Lead Digital Product Manager, Falcon Guide

🕒 vor 6 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $110.000 - $160.000 / Jahr

⏰ Vollzeit

🟠 Senior

✅ Produktmanager

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of CrowdStrike

CrowdStrike

5001 - 10000 Mitarbeiter

Gegründet 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Künstliche Intelligenz

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike ist ein Cybersecurity-Unternehmen, das cloudbasierte Sicherheitsdienste bereitstellt, um Sicherheitsverletzungen zu stoppen. Es gilt als führend in den Bereichen Endpoint Protection, Identity- und Cloud-Security sowie Managed Detection and Response (MDR). Die Plattform von CrowdStrike, Falcon, integriert künstliche Intelligenz (AI), um Echtzeit-Transparenz, Erkennung und Schutz vor hochentwickelten Cyberbedrohungen zu bieten. Für seine Effektivität beim Schutz von Netzwerken und Daten wird das Unternehmen hoch geschätzt und ist ein vertrauenswürdiger Partner für Unternehmen weltweit.

Beschreibung

• Own the Falcon Guide product roadmap end-to-end — Phase 1 - guided discovery, rules-based conversion acceleration • Phase 2 - personalized journeys, buying-group identity, CJA/AJO integration • Phase 3 - Charlotte AI integration, full agentic operating model • Own the requirements, roadmap and experience for Falcon Guide to operate efficiently and drive conversion, tracking key performance metrics such as: Task-completion rate, Successful action rate, Latency, Cost per action, Adoption by customer segment, Time to value, Consumption and scaled deployment • Partner directly with peer digital teams, such as: Design to guide prototyping and brand guidelines, Engineering to scope technical feasibility, drive delivery against the roadmap and convert emerging AI patterns into reusable platform capabilities • Digital PLG to align Falcon Guide's trial-funnel and personalization touchpoints with the broader conversion motion • Digital Intelligence to measure engagement, discovery and conversion across customer journeys and segments • AIO and Content to ensure Falcon Guide's content structure, citation architecture, and generated responses are optimized for AI discoverability and consistent with CrowdStrike's broader AI-share-of-voice strategy — treating Falcon Guide as both a conversion surface and a citable content asset • Represent Falcon Guide's priorities, progress and performance to senior stakeholders, including Digital Experience and Marketing leadership.

🎯 Anforderungen

• B.S./B.A. or equivalent preferred, plus 8+ years of relevant product management experience • Experience building guided-discovery, recommendation, personalization, or conversational customer-facing products • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes • Understanding of agent architectures, including planning, memory, tool use, orchestration, and multi-step reasoning • Experience taking products from 0→1 and then scaling them • Ability to coordinate engineering, design, GTM, and stakeholders without direct authority • Strong cross-functional influence skills — able to adapt communication style across engineering, marketing, and executive audiences • Comfortable being the senior product voice on a high-visibility initiative with executive attention

🏖️ Vorteile

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe

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