Strategic Account Executive

🕒 vor 1 Monat

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🧑‍💼 Vertriebsmitarbeiter

Jetzt Bewerben

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Crumdale Specialty

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2014

⚕️ Krankenversicherung

💸 Finanzen

Healthcare Insurance • Finance • Insurance

Crumdale Specialty ist ein diversifiziertes Versicherungsunternehmen, das maßgeschneiderte, selbstfinanzierte Gesundheitslösungen für eine exklusive Gruppe von Maklern, Beratern und Agenten landesweit anbietet. Als eines der am schnellsten wachsenden Unternehmen und besten Arbeitsplätze auf der Inc. 5000 Liste nutzen wir Branchenexpertise, hochqualifizierte Talente, Datenanalysen und eine disruptive Denkweise, um flexible, transparente und kostensparende Lösungen zu entwickeln, zu zeichnen und zu verwalten. Wir optimieren die fragmentierte Versorgungskette der Gesundheitsleistungen, um die Kosten zu senken und bessere Ergebnisse für Arbeitgeber und Arbeitnehmer zu schaffen. Wir bieten integrierte Gesundheitspläne, Gruppen-Captives für Stop-Loss-Versicherungen und Lösungen für pharmazeutische Leistungen an.

Beschreibung

• Responsible for the customer’s total service experience with Crumdale • Acts as a trusted advisor while managing ongoing client relationships (brokers, TPAs & employers) and ensuring service delivery with a focus on the pharmacy benefit • Represents clients internally as advocate and coordinates with other functional areas within the company to implement client benefits, complete projects, and address service needs • Building strong relationships with our client groups • Implementing benefit communication programs with the client’s organization • Helping the client interpret data to guide decision making • Troubleshooting any issues that may arise to ensure client satisfaction with Crumdale

🎯 Anforderungen

• Designated lead point of contact for assigned clients and own overall and day-to-day client service delivery • Responsible for the overall establishment and maintenance of a successful and lasting client relationship while supporting all aspects of each client’s account • Create unique consultative partnerships with each client group to achieve their designated outcomes or goals • Build relationships with brokers, consultants, TPA and employers • Managed and support the successful implementation of client prescription benefit plan and ongoing communication for our partnerships • Accountable for client satisfaction and retention • Participates in client meetings and finalist presentations • Present and support client presentations with a focus on trends identified from client’s data • Support key client groups on areas including contract renewal, pricing, benefit or clinical program changes • Ensure a successful new client implementation and smooth transition of client from other organizations • Ensure delivery and accuracy of client’s pharmacy deliverables (e.g. invoices, rebates, true-ups, reports, performance reviews) • Manage ongoing contract relationships and service delivery to clients with a focus on the pharmacy benefit • Monitor progress to deadlines • Ensure appropriate and effective communication among team members, the client, their advisors, and the PBM • Communicate issues internally and provide support to resolve benefit escalated questions and service issues • Assist with the preparation and presentation of deliverables and outcomes • Support the pharmacy practice on internal marketing or intellectual capital initiatives • Partners with internal Account Managers to address client needs and proactively management the pharmacy benefit program • Represent client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs • Own new client relationship from implementation through renewals • Own client’s performance review process • Product consultation and upsell • Contract negotiations • Pharmacy trend management and cost containment • Other duties as assigned

🏖️ Vorteile

• Medical • Telemedicine • Dental • Vision • Life, AD&D, Disability • 401(k) • Flexible Time-off