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Senior Product Manager

🕒 vor 3 Tagen

⛷️ Utah – Remote

infoinfo

💵 $130.000 - $165.000 / Jahr

⏰ Vollzeit

🟠 Senior

✅ Produktmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

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Logo of Digital Room

Digital Room

1001 - 5000 Mitarbeiter

GegrĂźndet 1996

📣 Marketing

🏭 Fertigung

📦 Logistik

💰 Private equity im 2018-02

Marketing • Manufacturing • Logistics

Digital Room ist ein Anbieter maßgeschneiderter Marketingprodukte und digitaler Services für kleine und mittlere Unternehmen (KMU). Seit fast drei Jahrzehnten entwickelt das Unternehmen Designs, Websites und technologiegestützte Marketinglösungen, die KMU dabei unterstützen, Kundinnen und Kunden zu erreichen, Produkte zu bewerben und Marken aufzubauen. Digital Room ist an mehreren strategisch wichtigen Standorten vertreten und betreibt ein Portfolio auf KMU fokussierter Websites. Durch die Kombination aus kreativem Design, Produktion und Fulfillment sowie Webtechnologie macht es Digital Room Unternehmen leicht, Marketingideen zum Leben zu erwecken.

Beschreibung

• Own and continuously improve the eCommerce Purchasing experience across Digital Room brands • Drive enhancements to product configuration, pricing presentation, cart, checkout, payment, and key conversion experiences • Identify customer pain points and opportunities to reduce friction throughout the purchasing journey • Advocate for customer needs and identify emerging eCommerce trends, best practices, and innovative approaches • Define and manage the roadmap for the eCommerce Purchasing Experience • Translate business objectives, customer feedback, and data insights into product requirements • Create business cases, user stories, acceptance criteria, and success metrics • Lead prioritization and drive initiatives from concept through launch • Improve product management processes, workflows, cross-functional collaboration, delivery efficiency, and product quality • Lead conversion rate optimization and checkout performance initiatives • Analyze customer behavior, funnel performance, and abandonment trends • Partner with UX and Engineering to design, implement, and evaluate experiments and A/B tests • Monitor KPIs and use data for continuous improvement • Partner with Engineering and QA to improve purchasing experience performance, reliability, and scalability • Support product launches, pricing updates, promotions, and product configuration initiatives with Operations Integration • Improve processes enabling faster and more accurate deployment of customer-facing purchasing experiences • Define and track purchasing and conversion performance metrics • Develop ROI analyses to support prioritization and investment decisions • Communicate results, insights, recommendations, roadmap priorities, project status, risks, and business impact to stakeholders and leadership • Collaborate with Engineering, QA, UX, Marketing, Content, Digital Media, Operations Integration, and Leadership teams • Facilitate cross-functional planning, alignment, prioritization, and accountability

🎯 Anforderungen

• 8+ years of Product Management experience • 5+ years managing eCommerce products and customer-facing experiences • Proven experience optimizing eCommerce Purchasing Experiences, including product configuration, cart, checkout, payment, and conversion funnels • Strong experience with conversion optimization, experimentation, and A/B testing • Experience with analytics platforms such as Google Analytics, Adobe Analytics, Heap, Mixpanel, Contentsquare, or similar tools • Experience working closely with UX, Engineering, QA, Marketing, and Operations teams • Strong analytical and quantitative skills with the ability to translate data into actionable insights • Excellent communication, collaboration, and stakeholder management skills • Experience building business cases, defining product requirements, and prioritizing initiatives based on customer and business impact • Preferred: Experience in eCommerce, online retail, print, manufacturing, marketplace, or catalog-driven businesses • Preferred: Multi-Brand experience • Preferred: Experience with product customization and configuration workflows • Preferred: Experience working with complex product catalogs, configurable products, and customer-facing eCommerce experiences • Preferred: Experience optimizing cart, checkout, payment, and conversion experiences • Preferred: Experience with eCommerce platforms, checkout systems, payment integrations, experimentation tools, and analytics platforms • Preferred: Experience using experimentation, customer analytics, and funnel analysis to improve conversion and reduce abandonment • Preferred: Experience leading large cross-functional initiatives without direct authority • MBA or equivalent business and product management experience (preferred)

🏖️ Vorteile

• Competitive pay and growth opportunities • Comprehensive health, dental, and vision coverage (location-specific) • Employer match 401(k) up to limits • Company-sponsored Life and AD&D Insurance • Flexible Spending Account and voluntary benefits • Paid holidays and PTO • Employee discounts on all products • Company-sponsored training and certifications • Fun workplace and wellness events • Fast-paced, high-tech, safe, and enjoyable environment

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