Account Executive, Mid-market

🕒 vor 2 Monaten

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Dovetail

Dovetail

51 - 200 Mitarbeiter

Gegründet 2017

☁️ SaaS

🤖 Künstliche Intelligenz

🤝 B2B

💰 €63.000.000 Series A - Dovetail im 2022-01

SaaS • Artificial Intelligence • B2B

Dovetail ist eine SaaS-Plattform, die Kundenfeedback zentralisiert und mithilfe von KI Anrufe, Tickets, Umfragen, Interviews und Bewertungen in durchsuchbare Erkenntnisse, Dashboards, Berichte und automatisierte Workflows analysiert. Sie bietet KI-gestützte Funktionen – einschließlich Klassifizierung, chatbasierter Abfragen, Dokumentenerstellung, Dashboards und Agenten –, um Produkt-, CX- und Forschungsteams dabei zu unterstützen, Feedback in priorisierte Aufgaben, Roadmaps und messbare Geschäftsauswirkungen zu verwandeln. Dovetail richtet sich an B2B- und Unternehmenskunden und legt Wert auf Integrationen, Sicherheit und Compliance (SOC 2, ISO 27001, HIPAA, GDPR), um große Organisationen zu unterstützen.

Beschreibung

• Manage the end-to-end sales process. You'll own the full sales cycle for our mid-market prospects, from inbound lead to close, through a consultative sales approach. You will help customers navigate complex sales cycles and manage relationships with procurement, IT, and legal to close new business. • Employ a consultative sales approach to help our prospects. You'll create and deliver your own consultative demonstrations of Dovetail, tailored to customer needs, for a range of audiences. • Become a Dovetail expert. You'll develop an intimate knowledge of how Dovetail works, what Dovetail is capable of, and an understanding of the market so that you can effectively help our prospects. • Develop and maintain amazing relationships with your prospects. You foster a desire to help lead and their stakeholders in every interaction throughout the entire sales cycle to ensure a delightful and positive experience. You'll partner with customer success during the sales process to ensure your prospects are set up for success as they adopt Dovetail. • Help mature our global mid-market business. You'll work with the Sales team to contribute to the overall growth of our global small to medium-sized business, and pioneer new practices to improve our sales efficiency as we mature our product-led sales strategy.

🎯 Anforderungen

• Experience in a consultative sales role for a SaaS business. • Proven experience performing in a high-growth sales environment. Help us identify you by sharing your results. Ideally, you would have also contributed to an early-stage sales team. • Extensive consultative selling skills, with skills to navigate complex sales cycles, while delivering a delightful customer experience throughout the process. • Strong analytical and problem-solving skills, with the operational skills to develop, report on, simplify, and improve sales processes. • Concise communication so you can easily convey your thoughts, opinions, and feelings with customers and teammates. • The right attitude towards a sense of urgency, risk, and ambiguity that naturally comes with working at an early-stage start-up.

🏖️ Vorteile

• Equity for everyone. Along with a competitive base salary, we offer options to keep us focused on driving long-term impact. • An environment designed for doing your best work, wherever you are. Our Sydney office is designed to maximize in-person first collaboration, while our US team is supported with a flexible remote set up. • Join our community. Find your people in a Doveclub, bond with your team on the regular, celebrate small wins, big milestones and cultural events with the whole company. • Learn & Thrive. Quench your thirst for knowledge with our generous L&D allowance or get support to Thrive, not just survive, using our wellness budget. • Ample PTO. Time off for the hard work you put in. 4 weeks accrued leave, floating public holidays and additional Kit Kat days throughout the year. • Work from anywhere. Up to 4 weeks per year to do your job anywhere in the world. • Generous parental leave. We offer up to 20 weeks of paid parental leave to support new parents. • 4 weeks at 4 years. 4 years is a long time in tech, and we value loyalty. Take a well-earned break of 4 weeks off on Dovetail. • Stellar benefits for those located in the US. Comprehensive health, dental, vision, 401(K) and more offered through Sequoia.

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