Recovery Services Sales Specialist

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🕒 vor 3 Monaten

🤠 Texas – Remote

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💵 $7 / Stunde

⏰ Vollzeit

🟢 Junior

🤑 Vertrieb

🚫👨‍🎓 Kein Abschluss erforderlich

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 26%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of EMS

EMS

1001 - 5000 Mitarbeiter

Gegründet 1964

🏥 Gesundheitswesen

🏭 Fertigung

💊 Pharmazie

Healthcare • Manufacturing • Pharmaceuticals

EMS ist das größte brasilianische Pharmaunternehmen mit über sechs Jahrzehnten Erfahrung und bietet ein breites Produktportfolio, das verschreibungspflichtige Medikamente, hochkomplexe Generika, biologische Arzneimittel, OTC-Produkte und Krankenhauslösungen umfasst. Das Unternehmen ist in Dutzenden von Ländern tätig und investiert erheblich in Forschung und Entwicklung (einschließlich biologische Arzneimittel wie GLP-1-Analoga) und betreibt Gesundheits- und Sozialverantwortungsprogramme in Partnerschaft mit Institutionen wie der WHO. EMS konzentriert sich darauf, für Verbraucher, Apotheken und Gesundheitsanbieter zugängliche, qualitativ hochwertige Behandlungen bereitzustellen, wobei strenge Produktions- und Qualitätsstandards eingehalten werden.

Beschreibung

• Serve as the primary point of contact for prospective clients • Contact company-provided leads using approved communication methods • Explain recovery services, fee structures, claims processes, and next steps • Build trust through ethical, transparent, and customer-focused communication • Answer client questions and overcome objections using approved sales practices • Obtain signed agreements and authorizations • Collect onboarding documentation • Coordinate review of client records and supporting documents • Maintain accurate CRM records, sales activities, follow-up notes, and client communication documentation • Conduct timely follow-up to maximize lead conversion opportunities • Keep prospective clients engaged throughout the sales process • Coordinate with Operations, Research, Document, and Claims Processing teams • Support complete file handoff, workflow accuracy, and client service quality • Support productivity goals, conversion expectations, quality assurance standards, confidentiality requirements, and company policies • Convert assigned leads into signed, complete, and Operations-approved client files • Not responsible for processing claims

🎯 Anforderungen

• High school diploma, GED, or equivalent required • Associate’s or Bachelor’s degree in Business, Marketing, Communications, Finance, or a related field preferred • Legally authorized to work in the United States • Ability to pass required background and reference checks • Minimum of 1 year of experience in sales, customer service, client relations, call center operations, or lead generation • Experience using CRM systems and customer management platforms preferred • Experience in outbound sales, lead conversion, intake services, financial services, insurance, legal intake, recovery services, or remote performance-based work preferred • Strong sales, lead conversion, client relationship-building, verbal communication, written communication, and customer service skills • Ability to overcome objections and explain services clearly • Organizational and detail-oriented skills • Ability to manage multiple follow-ups, CRM updates, documentation tasks, and client communication deadlines • Strong time management, multitasking, problem-solving, and decision-making skills • Remote work discipline • Confidentiality and ethical conduct • Adaptability and commitment to continuous improvement and performance excellence

🏖️ Vorteile

• Standard W-2 employee benefits, subject to plan terms and eligibility • Paid time off • Family and medical leave • Health and dental insurance • Supplemental health and disability insurance • Retirement savings plan options • Performance-based incentives and commissions • Professional development and training opportunities • $100 commission per signed, complete, and Operations-approved client file • 5% backend commission on company fees actually collected from successful claim recoveries • Monthly performance bonus opportunities ranging from $250–$750, based on productivity and performance • Remote work setup • No travel required

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