Payments Project Manager

🕒 vor 13 Tagen

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $70.000 - $85.000 / Jahr

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

👷‍♀️ Projektmanager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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EverCommerce

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round im 2019-07

SaaS • B2B • eCommerce

EverCommerce ist die führende Plattform für Service Commerce und bietet vertikal angepasste, integrierte SaaS-Lösungen für über 500. 000 servicebasierte Unternehmen weltweit. Gegründet im Jahr 2016, bietet EverCommerce Softwarelösungen an, die Unternehmen dabei helfen, ihre Dienstleistungen zu vermarkten, den täglichen Betrieb zu optimieren und die Kundenbindung zu stärken. Das Unternehmen ist darauf spezialisiert, die Servicewirtschaft mit digitaler Transformation in verschiedenen Branchen, einschließlich Haus- & Außendienstleistungen, Gesundheitsdiensten sowie Fitness & Wellness, voranzutreiben. Die Technologie von EverCommerce zielt darauf ab, das Wachstum von kleinen und mittleren Unternehmen zu beschleunigen, die Betriebsabläufe zu verbessern und die Kundenbindung zu erhöhen, indem sie die Interaktion mit Kunden durch moderne digitale und mobile Anwendungen transformiert.

Beschreibung

• Maintain project tracking: own status reporting, milestone monitoring, risk and issue logs, and escalation paths; proactively surface blockers and solutions • Coordinate cross-functional project teams across Payments, Customer Success, Implementation, Sales, Product, and Support establishing clear RACI, managing stakeholder expectations, and ensuring alignment at every phase of delivery • Run structured project kick-offs in partnership with Head of Payments, working sessions, and retrospectives; document decisions, action items, and lessons learned to improve future project delivery • Support payments process improvement projects—document current-state workflows, surface gaps and inefficiencies to leadership, and project-manage the implementation of approved process changes across teams • Project-manage the build-out and launch of payments enablement deliverables—coordinate contributors, manage timelines, and ensure on-schedule delivery of playbooks and internal guidance materials developed by subject matter experts • Identify and escalate system gaps, tooling issues, and data problems impacting payments project delivery; support leadership in scoping remediation efforts once direction is set • Track and report project outcomes against defined KPIs and milestones; surface post-project findings to leadership to inform future delivery planning

🎯 Anforderungen

• Bachelor's degree in Business, Operations, Finance, or a related field; equivalent practical experience considered • 2-5 years of experience: fintech, or SaaS operations experience strongly preferred • Demonstrated track record of owning and delivering complex, cross-functional projects end-to-end on scope, on time, and with measurable outcomes • Foundational project management skills: workplan development, milestone tracking, and stakeholder communication; familiarity with RACI and risk tracking a plus; PMP not required • Experience with payments systems, platforms, processors, and onboarding/activation workflows • Hands-on expertise with Salesforce (or similar CRM) and ability to identify system gaps and work with admins on solutions • Proficiency with project management tooling (e.g., Asana, notion etc); ability to build and maintain workplans, dashboards, and status trackers that keep teams aligned • Excellent attention to detail and documentation skills • Strong written and verbal communication; ability to translate payments concepts into clear guidance for non-technical audiences • Analytical mindset with comfort working with data and metrics • Proven ability to build relationships and drive cross-functional results

🏖️ Vorteile

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program