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Senior Product Manager

🕒 vor 8 Tagen

🦌 Connecticut – Remote

infoinfo

⏰ Vollzeit

🟠 Senior

✅ Produktmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Finalsite, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 8 Tagen

Logo of Finalsite

Finalsite

201 - 500 Mitarbeiter

Gegründet 1998

📚 Bildung

☁️ SaaS

🤝 B2B

💰 Debt financing im 2014-12

Education • SaaS • B2B

Finalsite ist ein Anbieter von Web- und Kommunikationstechnologie für K–12- und Hochschuleinrichtungen. Finalsite bietet ein bildungsorientiertes CMS und Website-Design (Composer), KI-Chatbot-Tools, Massenbenachrichtigungen und Messaging, mobile Apps, das Management von Immatrikulationen und Zulassungen sowie Marketingdienste, die darauf abzielen, Schulen zu helfen, Gemeinschaften zu bilden, die Kommunikation zu verbessern und die Einschreibungen zu steigern. Das Unternehmen betreut Schulbezirke, unabhängige Schulen, internationale Schulen, Charter-Schulen und konfessionelle Schulen und weist darauf hin, dass es seit mehr als 25 Jahren von Schulen vertraut wird.

Beschreibung

• Define product strategy and own a roadmap informed by customer needs, data, market intelligence, and business priorities • Partner with cross-functional teams to establish quarterly objectives and deliver measurable customer and business outcomes • Aggregate customer, operational, financial, technical, and partner insights to represent payers, merchants, payment partners, and internal stakeholders in product decisions • Create epics, feature requirements, and user stories; partner with engineering using Jira, Miro, and Confluence • Conduct continuous product discovery through iteration and experimentation • Develop hypotheses, define success metrics, measure results, and adjust priorities and solutions • Build expertise in the product, payments ecosystem, market, and competitive landscape • Champion the product internally and externally and communicate its direction, value, and priorities • Own the end-to-end payment processing lifecycle, including acceptance, authorization, capture, settlement and funding, reconciliation, refunds, disputes, chargebacks, and exception management • Translate card-network rules, processor requirements, regulatory and compliance changes, and partner capabilities into product requirements and roadmap priorities • Partner with Engineering, Finance, Operations, Risk, Compliance, Security, and Legal to ensure reliable, scalable, secure, compliant, and efficient payment capabilities

🎯 Anforderungen

• Product management experience in integrated e-commerce, payment processing, or financial technology, preferably within or alongside a payment facilitator, processor, acquirer, gateway, or similar payments ecosystem • Demonstrated understanding of the end-to-end payment lifecycle, including authorization, capture, settlement, reconciliation, refunds, disputes, chargebacks, and exception handling • Working knowledge of payment security, risk, and compliance concepts, including PCI DSS, tokenization, fraud prevention, and applicable card-network requirements • Understanding of payment processing economics, including interchange, network fees, processor costs, settlement and funding, and their impact on product and business decisions • Demonstrated product management experience focused on outcomes that deliver customer value and business results • Experience owning product roadmaps informed by data, customer insights, and market intelligence • Strong customer discovery skills • Proven ability to innovate and translate product opportunities into actionable execution plans • Ability to analyze product performance, customer research, financial information, and competitive data • Excellent written and verbal communication skills • Strong relationship-building and collaboration skills • Permanent resident of the United States; current and continued U.S. residency required to obtain and retain employment

🏖️ Vorteile

• Competitive benefits • Professional development opportunities • Collaborative culture built on partnership and purpose • Opportunities to expand skills, take on new challenges, and grow your career

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