Senior Manager, Account Management

🕒 vor 5 Tagen

🏈 Alabama, Florida, +7 weitere Bundesländer – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote

⏰ Vollzeit

🟠 Senior

💰 Account Manager

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Finastra

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 2017

💳 Fintech

💸 Finanzen

🏦 Bankwesen

💰 Grant im 2021-02

Fintech • Finance • Banking

Finastra ist ein globaler Anbieter von unternehmenskritischer Finanzdienstleistungs-Software und Cloud-Plattformen für Banken und Finanzinstitute. Das Unternehmen liefert End-to-End-Lösungen in den Bereichen Kreditvergabe, Zahlungen, Treasury & Kapitalmärkte, Universal Banking und Investment Management. Dabei setzt es auf eine offene, API-basierte und cloud-fähige Architektur sowie einen App-Marktplatz, um die digitale Transformation zu beschleunigen. Finastra bedient Finanzinstitute aller Größen mit SaaS/Cloud-Produkten, professionellen Dienstleistungen und einem Partner-Ökosystem zur Integration von Drittanbieter-Apps und Fintech-Innovationen.

Beschreibung

• Lead, coach, and develop a high-performing team of Account Managers. • Drive customer retention, account growth, and expansion strategies across a portfolio of financial institution clients. • Build and maintain trusted relationships with executive and C-suite stakeholders. • Support strategic account planning, forecasting, and business reviews. • Partner with Product teams to advocate for customer needs and provide market feedback. • Act as an escalation point for strategic customer engagements and complex issues. • Foster a culture of accountability, collaboration, and continuous development. • Align team priorities and resources to achieve business objectives and customer success outcomes. • Serve as a key leader within the Lending organization, helping shape customer growth strategies across the region.

🎯 Anforderungen

• Experience leading sales, account management, customer success, relationship management, or similar customer-facing teams. • Proven success managing strategic customer portfolios and driving retention and growth. • Banking, FinTech, lending, or broader financial services industry experience. • Ability to build credibility and influence executive and C-suite stakeholders. • Strong leadership, coaching, mentoring, and talent development skills. • Experience leading experienced professionals in a fast-paced, customer-focused environment. • Strong cross-functional collaboration and organizational influence skills. • Ability to balance customer needs, team priorities, and business objectives. • Retail lending experience is preferred. • Experience with loan origination platforms, lending technology, or enterprise account management organizations serving financial institutions is a plus.

🏖️ Vorteile

• Enjoy unlimited vacation, subject to local regulations and business priorities. • Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave. • Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work. • Medical, life and disability insurance, retirement plans, lifestyle, and other benefits. • Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you. • Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute. • Access online learning and accredited courses through our Skills & Career Navigator tool. • Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.