Digital Account Executive

🕒 vor 10 Tagen

🔔 Pennsylvania – Remote

info

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🧑‍💼 Vertriebsmitarbeiter

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Fiserv

Fiserv

10.000+ Mitarbeiter

Gegründet 1984

💸 Finanzen

💳 Fintech

🏦 Bankwesen

Finance • Fintech • Banking

Fiserv ist ein weltweit führender Anbieter von Technologielösungen für den Finanzdienstleistungssektor. Das Unternehmen bietet ein breites Spektrum an Dienstleistungen, darunter Payments und Finanztechnologie für Privatpersonen, Unternehmen und Finanzinstitute. Fiserv unterstützt verschiedene Sektoren – von Großunternehmen über kleine und mittlere Unternehmen (KMU) bis hin zu Finanzinstituten, Genossenschaftsbanken und dem öffentlichen Sektor – mit Digital Banking, Payment Processing und Commerce-Lösungen. Die Plattformen des Unternehmens ermöglichen Fintechs und Softwareanbietern, Payments nahtlos zu integrieren und zu monetarisieren. Darüber hinaus engagiert sich Fiserv im Bereich Corporate Social Responsibility und hat Initiativen zur Unterstützung vielfältiger und kleiner Unternehmen.

Beschreibung

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely. • Educate clients on Fiserv happenings and our impact on their organization. • Create an easy environment for clients to interact with and communicate with you and Fiserv. • Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction. • Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects. • Coordinate team education on Digital Channels and Electronic Payments products as needed. • Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues. • Support client visits and conferences and ensure billing accuracy.

🎯 Anforderungen

• Experience in client relationship management, service delivery, and/or sales to C-Level executives. • Experience in electronic banking, mobile banking, and/or payments. • Bachelor’s degree, and/or equivalent military experience. • Experience with eCRM software such as Salesforce. • Working knowledge of Fiserv account processing products, online banking products, and business units. • Experience with Fiserv systems or applications. • Additional certifications in banking or financial technology fields. • Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role.

🏖️ Vorteile

• Fuel Your Life program to support your physical, financial, social, and emotional well-being. • Paid holidays and generous time away policies. • No-cost mental health support through Employee Assistance Programs. • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. • Eight Employee Resource Groups to foster a collaborative culture and expand your network. • Unparalleled professional growth with training, development, and internal mobility opportunities. • Medical, dental, vision, life, and disability insurance options available from day one. • Retirement planning and discounted shares with the Employee Stock Purchase Plan. • Tuition assistance and reimbursement program. • Paid parental, caregiver, and military leave.

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