Implementation Manager

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🛠️ Implementierungsspezialist

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Foundation Health

WebsiteLinkedInAlle Stellen

11 - 50 Mitarbeiter

Gegründet 2024

☁️ SaaS

🔌 API

💊 Pharmazie

🔥 Finanzierung im letzten Jahr

💰 €20.000.000 Series A - Foundation Health im 2025-10

SaaS • API • Pharmaceuticals

Foundation Health ist ein auf KI basiertes Gesundheitsinfrastruktur-Unternehmen, das White-Label-Lösungen für digitale Apotheken, Telemedizin und Diagnostik bereitstellt. Die Plattform bietet Apotheke-als-einen-Service und direkte Patientenanbindung, automatisiert Vorabgenehmigungen, Patientenansprache, Medikamenteneinhaltung und andere Workflows mithilfe von KI und stellt entwicklerfreundliche APIs zur Verfügung, sodass Partner Telemedizin-, Apotheken- und Labordienste in ihre Ökosysteme integrieren können. Foundation Health bedient Gesundheitssysteme, Versicherer, Pharmaziehersteller, Gesundheitsunternehmen für Verbraucher und Entwickler mit technologieorientierten, konformen, unternehmensgerechten Gesundheitstechnologien im SaaS-Stil.

Beschreibung

• Drive the end-to-end delivery of customer implementations of our AI-powered digital pharmacy platform • Work cross-functionally with Sales, Engineering, Product, and Business Operations to deliver solutions on time, on scope, and genuinely impactful for health system customers • Lead customer implementations from kickoff through go-live, owning the plan, the timeline, and the outcome • Execute against established implementation methodology and playbooks, contributing improvements as you learn what works • Create and manage project plans, status reports, risk/issue logs, and other implementation collateral with precision and follow-through • Coordinate internal resources and external partners to ensure smooth, on-time delivery • Proactively surface risks, issues, and dependencies - escalate when needed, and own the resolution • Serve as the primary point of contact for customers throughout the implementation lifecycle • Build strong, trust-based relationships with clinical, operational, and IT stakeholders at health system customers • Deliver clear, consistent implementation updates to internal and external stakeholders on a regular cadence • Help maximize NPS, customer satisfaction, and revenue recognition through best-in-class delivery • Partner with Sales on scoping, deal transitions, and setting accurate customer expectations pre-implementation • Collaborate with Product and Engineering to surface customer feedback, flag integration challenges, and inform the roadmap • Contribute to the development of implementation playbooks, templates, and best practices that improve repeatability across the team

🎯 Anforderungen

• 3+ years of customer-facing project or program management experience in enterprise healthcare SaaS or health technology • Experience at an early-stage, venture-backed healthcare technology company (Seed through Series B) - you know what it means to thrive in a startup environment • Proven success managing end-to-end implementations of enterprise healthcare software, SaaS, or AI solutions at U.S. health systems • Experience launching new enterprise healthcare technology products and building the delivery infrastructure around them • Strong health system domain expertise • Deep familiarity with healthcare data, integration, and interoperability standards (e.g., FHIR, HL7) • Highly organized with strong attention to detail, follow-through, and a bias for clarity and execution • Strong communicator - able to lead meetings, align cross-functional teams, and manage stakeholders independently • Comfortable operating in ambiguity with a proactive, ownership-oriented mindset • Proven track record managing multiple concurrent implementations against tight deadlines

🏖️ Vorteile

• Health insurance • Professional development opportunities