Delivery Account Lead

Stelle nicht auf LinkedIn

đź•’ vor 11 Tagen

🇬🇧 Vereinigtes Königreich – Remote

đź’µ ÂŁ30.204 - ÂŁ32.692 / Jahr

⏰ Vollzeit

đźź  Senior

đź’° Account Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Futures For All

Futures For All

51 - 200 Mitarbeiter

GegrĂĽndet 2010

🤲 Wohltätigkeit

📚 Bildung

🌍 Soziale Wirkung

Charity • Education • Social Impact

Futures For All ist eine britische Wohltätigkeitsorganisation, die vollständig finanzierte Programme für junge Menschen an staatlichen Schulen und Colleges durchführt, um ihnen faire Zukunftsperspektiven zu eröffnen. Sie ermöglicht Lernenden im Alter von etwa 11 bis 24 Jahren den Zugang zu praktischer Berufserfahrung, Remote- und Präsenzpraktika, Insight Days bei führenden Arbeitgebern sowie inspirierenden Vorträgen über das Speakers-for-Schools-Netzwerk. Darüber hinaus organisiert die Organisation Discover Creative Careers, ein landesweites britisches Programm, das junge Menschen auf ihrem Weg in die Kreativwirtschaft begleitet. Gemeinsam mit Arbeitgebern, Bildungseinrichtungen und freiwillig Engagierten setzt sie sich dafür ein, gleiche Chancen zu schaffen und den Zugang zu weiteren Möglichkeiten zu verbessern.

Beschreibung

• Respond to enquiries from schools and students about application portal registration and troubleshooting • Support technical delivery using in-house software and external partner software • Engage and manage stakeholders to deliver virtual activities • Host virtual and in-person work experience activities and talks • Support clients and schools with attendance lists and safeguarding • Provide technical hosting support for virtual activities • Create and develop content and structure for virtual activities and work placements • Provide end-to-end technical support for partners, schools, and students • Input new data, maintain records, and generate reports • Create bespoke impact reports for programmes • Manage stakeholder queries by email and telephone • Attend client, school, and charity meetings; report evaluation materials and schedule meetings • Provide briefings for teachers, delivery partners, staff, and volunteers • Ensure schools receive physical merchandise and online materials before sessions • Monitor student and employer volunteer registrations and ensure paperwork is complete • Arrange schools' Data Sharing Agreements • Ensure safeguarding processes are followed and client staff understand procedures • Purchase and deliver programme prizes and merchandise to schools • Plan in-person and virtual events, including agendas and logistics • Support delivery of charity programmes

🎯 Anforderungen

• Experience of hosting virtual and in-person events for young people • Experience in creating and writing content for events • Experience in a similar delivery-focused role within a small, fast-paced organisation • Experience using Microsoft packages, including Outlook • Experience using CRM software • Good customer service skills • Excellent organisation skills and ability to learn quickly • Flexibility and willingness to support team tasks • Ability to clearly communicate with students • Confidence building and maintaining relationships with multiple stakeholders • Ability to organise workload and drive work forward independently • Appointees are subject to a DBS check • Must have the right to work in the UK • Desirable: Experience of developing and delivering content to young people • Desirable: Experience of working in programme support in education charities • Desirable: Experience of using Salesforce • Desirable: Experience of supporting young people via charity programmes • Desirable: Experience of using Google Classrooms

🏖️ Vorteile

• 25 days annual leave plus bank holidays • Morning of your birthday off • £500 a year professional development fund • Option to purchase additional annual leave yearly • 'Winter shutdown' gifted so no need to use annual leave between Christmas and New Year's Eve • Early bank holiday finish at 3:30pm on the Friday before bank holidays • 22.2 hours of volunteering days each year • Home office set up support • Enhanced sick pay • Enhanced family friendly leave • Employee Assistance Programme

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