Information Systems Architect

🕒 vor 2 Monaten

🗽 New York – Remote

info

💵 $95.100 - $135.800 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Systemingenieur

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Gainwell Technologies

Gainwell Technologies

10.000+ Mitarbeiter

💼 Beratung

📦 Logistik

⚕️ Krankenversicherung

💰 Grant im 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies ist der führende Anbieter von digitalen und cloud-fähigen Lösungen im Bereich der Human Services und der öffentlichen Gesundheit in den USA. Mit einem zielorientierten Ansatz bedient Gainwell Kunden in allen 50 US-Bundesstaaten und konzentriert sich darauf, Gesundheitsergebnisse zu verbessern und intuitive, menschzentrierte Erfahrungen zu bieten. Ihr umfassendes Lösungsspektrum umfasst die Modernisierung von Medicaid Enterprise, Datenanalysen, Anbieter-Dienstleistungen und Apothekenlösungen, die alle darauf ausgelegt sind, die Zukunft des Gesundheitswesens voranzutreiben und das Wohl der Gemeinschaft zu verbessern.

Beschreibung

• Lead the design and evolution of the ServiceNow platform architecture, ensuring alignment with enterprise standards and business needs • Define and enforce platform governance, including release management and security protocols • Provide architectural solutions for integrating third-party tools into the corporate ServiceNow instance • Design, document, and maintain the information architecture for the ServiceNow platform, ensuring it aligns with enterprise architecture and data governance standards. • Lead the modeling and structuring of data within ServiceNow applications (e.g., ITSM, ITOM, CMDB, SAM, HAM, SecOps, VR, GRC, CSM). • Partner with platform engineers, product owners, developers, and process owners to define data flows, integrations, and taxonomies. • Evaluate and enforce naming conventions, data standards, and reference models across the ServiceNow environment. • Guide the optimization of CMDB health, data integrity, and relationship modeling (CI class structures) • Own all integrations between ServiceNow and external systems using REST/SOAP APIs, LDAP, and other protocols. • Design and implement automated processes for populating the CMDB and managing service relationships. • Collaborate with the CMDB Admin to ensure accurate dependency mapping of upstream and downstream services. • Partner with project managers, business analysts, and IT support teams to gather requirements and deliver scalable solutions. • Ensure that all integration and development efforts align with the Gainwell ServiceNow Platform team’s delivery expectations. • Develop and deliver SLA/KPI reports related to services and platform performance. • Monitor how IT support teams leverage CMDB data and provide training as needed. • Drive continual improvement of ITSM processes and platform capabilities.

🎯 Anforderungen

• Bachelor’s Degree in Computer Science, Information Systems, Business Management, or a related discipline. • 5+ years supporting ITSM processes. • 3+ years of hands-on experience with ServiceNow platform development and discovery tools. • 3+ years designing and implementing integrations with third-party tools. • 3+ years working with web technologies including JavaScript, HTML, XML, AJAX, CSS, HTTP, REST/SOAP. • Certifications (Preferred) · ServiceNow Certified System Administrator (CSA) · Certified Implementation Specialist (CIS) · Certified Application Developer (CAD) · ITIL, COBIT, Six Sigma, PMP

🏖️ Vorteile

• generous, flexible vacation policy • educational assistance • comprehensive health benefits • professional development academies

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