Functional Lead – Sales Operations

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Switzerland Global Enterprise

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51 - 200 Mitarbeiter

Gegründet 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise ist die nationale Plattform, die Unternehmen in der Schweiz dabei unterstützt, ihre Produkte und Dienstleistungen auf internationalen Märkten zu vermarkten. Die Organisation bietet verschiedene Dienstleistungen, darunter Markteintrittsberatung, Vernetzungsmöglichkeiten und Informationen zu Handelsvorschriften, und unterstützt Schweizer Unternehmen dabei, weltweit erfolgreich zu expandieren und zu wachsen.

Beschreibung

• Define platform strategy and multi-year roadmap priorities aligned to business and commercial goals • Lead discovery efforts to understand business needs, pain points, and future-state requirements • Develop high-level business requirements and process design recommendations • Partner with cross-functional teams to shape solution concepts and support decision-making • Prioritize platform enhancements and improvement opportunities based on business value and impact • Support governance forums and provide recommendations on platform direction, scope, and sequencing • Monitor adoption, user feedback, and process performance to identify opportunities for improvement • Actively monitor the platform vendor roadmap • Drive platform adoption – determine if gaps are due to a process design issue, a training gap, or a leadership engagement issue

🎯 Anforderungen

• Bachelor’s degree or equivalent experience • Strong experience supporting Commercial Operations, Sales, Process Excellence or a related field. • Strong experience with CRM (NEX) systems. • Ability to develop business requirements, map processes, and translate business needs into system solutions • Experience working with cross-functional stakeholders across business and technical teams

🏖️ Vorteile

• medical, dental, vision, and prescription drug coverage • access to Health Coach from GE Vernova, a 24/7 nurse-based resource • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions • access to Fidelity resources and financial planning consultants • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off