Market Manager

🕒 vor 1 Monat

🌺 Hawaii – Remote

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💵 $100.000 - $160.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

👻 Geisterscore 12%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Gerber Collision & Glass

Gerber Collision & Glass

5001 - 10000 Mitarbeiter

Gegründet 1940

🚘 Automobilindustrie

🏭 Fertigung

🚗 Transport

Automotive • Manufacturing • Transport

Gerber Collision & Glass ist ein führender Anbieter von Autounfallreparaturen und Autoglasdienstleistungen in Nordamerika. Das Unternehmen bietet Leistungen wie Karosseriereparaturen, Scheibenaustausch und lackschadenfreie Dellenreparatur. Mit über 80 Jahren Erfahrung ist das Unternehmen bekannt für qualitativ hochwertige Handwerksarbeit, unterstützt durch eine nationale lebenslange Garantie und herausragenden Kundenservice. Gerber Collision & Glass bedient zahlreiche Standorte in den USA und bietet mobile Autoglas- und Unfallreparaturtermine sowie Kostenvoranschläge online an. Das Unternehmen ist auch eine von Tesla autorisierte Karosseriewerkstatt und engagiert sich in Nachhaltigkeitsbemühungen.

Beschreibung

• Operate and manage results of multiple locations within a designated market • Ensure consistent execution of the WOW (Wow Operating Way) plan across all locations • Coordinate activities of locations with General Managers • Monitor capture rates and ensure stores take full advantage of opportunities • Hold staff accountable for shop performance, SOP compliance, and customer service • Conduct daily calls for market load leveling • Recruit, interview, and train new hires • Coach staff and resolve customer concerns • Seek continuous education and development opportunities for employees • Participate in external marketing and team-building activities • Promote safe and clean working conditions; review audits and safety records • Ensure proper use of personal protective equipment and document safety-policy violations • Work with corporate staff to achieve external growth and meet business-plan objectives • Review location performance against goals and provide coaching • Contact claims managers and dealer accounts monthly • Conduct monthly in-person operations reviews and audits • Develop relationships with area insurance contacts and referral points • Ensure stores respond to clients in a timely manner

🎯 Anforderungen

• Minimum of five years collision repair industry experience • Minimum of three years of management experience • ICAR Platinum certification preferred • Estimating license if applicable in the state • Ability to read and understand financial statements • Extensive estimating experience

🏖️ Vorteile

• Annual Paid Time Off (PTO) plans • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week • 6 paid holidays annually • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 • 401(k) Retirement Plan with company match • Employer Paid Short-Term Disability & Life Insurance • Additional Voluntary Life Insurance • Continuing Education Opportunities • Free Prescription or Non-Prescription Safety Glasses annually • Annual Voluntary Uniform Stipend • Voluntary Daily Pay option available • Bonus opportunities tied to individual or business initiatives • Reasonable accommodations may be made to enable individuals with disabilities to perform the job

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