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Lead Account Services Manager – Motors and Drives

🕒 vor 19 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $91.400 - $152.200 / Jahr

⏰ Vollzeit

🟠 Senior

💰 Account Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von GE Vernova, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 19 Tagen

Noch offen auf der Website von GE Vernova. Geprüft vor 2 Stunden.

Logo of GE Vernova

GE Vernova

10.000+ Mitarbeiter

💼 Beratung

📦 Logistik

🏭 Fertigung

Consulting • Logistics • Manufacturing

GE Vernova ist ein führendes Unternehmen im Energiesektor mit über 130 Jahren Erfahrung und dem Ziel, die Welt zu elektrifizieren und gleichzeitig zu dekarbonisieren. Das Unternehmen bietet ein breites Portfolio an Energielösungen, darunter Gas-, Wasserkraft-, Kern- und Windkrafttechnologien, die auf die Bereitstellung verlässlicher, erschwinglicher und nachhaltiger Energie ausgerichtet sind. Mit einem starken Fokus auf Innovation leistet GE Vernova einen wichtigen Beitrag zur Reduzierung des CO2‑Fußabdrucks globaler Energiesysteme und unterstützt den Übergang zu Netto-Null-Emissionen bis 2030.

Beschreibung

• Engage and follow up with customers to win services projects and meet growth initiatives • Act as the customer's single point of contact • Partner with Engineering, Parts, Services, and Projects leaders to drive actions and resolve customer issues • Work with Operations, Engineering, Training, and Purchasing personnel to resolve product issues • Maximize plant availability and purchased services, including parts, field service, upgrades, and other GE service offerings • Translate customer needs and requirements into detailed plans • Drive internal execution to meet targets • Develop long-term customer success plans • Understand customer organizations, assets, potential downtime losses, and installed base • Ensure warranty and service obligations are met, including timely delivery, quality, contract compliance, and service-order profitability • Perform customer site visits and hold routine calls to build relationships and upsell services • Share lessons learned to increase standardization and efficiency • Support pre- and post-contractual administration and management • Manage contract terms and conditions and claims • Define, manage, and execute risk modeling activities • Define, manage, and execute contract estimating processes for tenders and project reviews

🎯 Anforderungen

• Bachelor's degree from an accredited university or college or equivalent experience with a high school diploma / GED • 6 years experience in the Services, Sales or Engineering • Willingness to travel up to 30% • Previous experience in a customer interfacing role • Working knowledge of motors and drives technologies • Experience in a customer facing Service Delivery or Project Management position, within a Service environment • Proven Industry, Metals or Oil & Gas experience, with technical knowledge in power generation, metals, mining, plastics processes • Proven track record of maintaining long-term relationships with clients, delivering service offerings and meeting tight deadlines • Attention to detail on financial tracking and reporting of services • Legally authorized to work in the United States • Successful completion of a drug screen, as applicable

🏖️ Vorteile

• Variable incentive compensation • Healthcare, prescription drug, dental, and vision coverage • Health Care Flexible Savings Account • Health Reimbursement Account • Limited Purpose Flexible Spending Account • Dependent Care Flexible Spending Account • Employee assistance program • Defined contribution 401(k) plan • Employee life insurance • Optional dependent life insurance • Employee accidental death or dismemberment insurance coverage • Salary continuance program benefits for disability • Optional long-term disability • Pre-tax transportation/commuter program • Paid holidays • Paid time off • Parental leave • Layoff plan for salaried employees • Tuition reimbursement program • Use of Cariloop • Adoption assistance • Optional identity theft prevention insurance • Optional personal legal assistance • Optional personal excess liability insurance • Professional development • Relocation assistance • Discretionary annual bonus • Health Coach access • 24/7 nurse-based resource • GE Vernova Retirement Savings Plan with company matching contributions and company retirement contributions • Fidelity resources and financial planning consultants • Tuition assistance • 12 paid holidays • Permissive time off

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