Senior CX Platform Engineer

đź•’ vor 9 Tagen

🇺🇸 Vereinigte Staaten – Remote

đź’µ $139.200 - $235.200 / Jahr

⏰ Vollzeit

đźź  Senior

🏗️ Plattformingenieur

đź‘» Geisterscore 0%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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GitLab

1001 - 5000 Mitarbeiter

GegrĂĽndet 2014

đź’Ľ Beratung

📣 Marketing

🤖 Künstliche Intelligenz

đź’° Secondary Market im 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab ist eine vollständige DevOps-Plattform, bereitgestellt als eine einzige Anwendung, die die Art und Weise, wie Development-, Security- und Ops-Teams zusammenarbeiten und Software entwickeln, grundlegend verändert. Von der Idee bis zur Produktion hilft GitLab Teams, die Durchlaufzeit von Wochen auf Minuten zu verkürzen, Entwicklungskosten und Time-to-Market zu senken und gleichzeitig die Developer-Produktivität zu steigern.

Beschreibung

• Use Claude Code, GitLab Duo, and other coding agents for planning, implementation, refactoring, testing, reviews, and documentation • Build and maintain the team's agent harness, including AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and CI checks • Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding • Build MCP servers and connectors for GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems • Add evaluations, tracing, and human-in-the-loop checkpoints for measurable, auditable, and safe agents • Evolve the CX Application Platform gateway, AWS infrastructure, Terraform configuration, application scaffold, and deployment path • Own applications including PS Compass, Congregate, GitLab University, and integrations • Ship production-quality Python and TypeScript through GitLab CI/CD with tests, observability, security review, and runbooks • Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training • Help CX team members bring applications to production and turn field learning into reusable implementations and enablement • Contribute upstream to GitLab and share product feedback with Product and Engineering • Mentor engineers and non-engineers on agentic development

🎯 Anforderungen

• Experience building and operating production software and owning multi-quarter work from ambiguity to production • Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work • Experience building with large language models beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations • Strong Python skills with FastAPI or Flask • TypeScript skills with Vue or React • API design, authentication, authorization, and secure handling of customer and business data • Hands-on experience with AWS ECS, RDS, Lambda, Terraform, Docker, and applications running behind SSO such as Okta • Experience integrating enterprise systems through REST and GraphQL APIs • Fluency with Git, merge requests, and CI/CD • Experience translating non-engineering stakeholders' workflows into technical plans • Experience writing asynchronous design documents, decision records, and enablement materials • Alignment with GitLab's values and willingness to use GitLab for your own work

🏖️ Vorteile

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave

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