Senior Business Systems Analyst – Digital Platform Ops

🕒 vor 5 Tagen

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Golden 1 Credit Union

Golden 1 Credit Union

1001 - 5000 Mitarbeiter

Gegründet 1933

🏦 Bankwesen

💸 Finanzen

Banking • Finance

Die Golden 1 Credit Union ist eine mitgliederbasierte Kreditgenossenschaft mit Sitz in Sacramento, Kalifornien. Sie bietet Privat- und Geschäftsbanking sowie eine breite Palette von Verbraucherfinanzdienstleistungen an, darunter verschiedene Giro- und Sparoptionen, Festgeld- und IRA-Konten, Hypotheken- und Eigenheimprodukte, Auto- und Privatkredite, Kreditkarten, Investment- und Vermögensverwaltungsdienste sowie Versicherungs- und Schutzoptionen. Die Kreditgenossenschaft betont Online- und Mobile-Banking-Tools, Mitgliederprämien und Cashback-Programme, Finanzbildung, Gemeindestipendien und Partnerschaften (zum Beispiel mit dem Golden 1 Center/Sacramento Kings).

Beschreibung

• Engaging with various business units to translate complex business needs into quality software solutions • Assisting in the design, development, and implementation of identified solutions following Agile Software development practices. • Oversight of all aspects of the Software Development Lifecycle for enterprise-wide software solutions. • Reviewing, analyzing, and creating detailed documentation of business unit needs, including workflow, program functions, and steps required to implement technical business processes. • Driving efficient and effective joint business/IT requirements and solution discussions. • Providing high-quality analytical system solutions for key stakeholders. • Proactively identifying software functional gaps and opportunities for improvement. • Collaborating with product owners to create product backlog by using Agile practices. • Leading or participating with the implementation of complex projects as technical subject matter expert from beginning to completion. • Providing Tier 3 application support to uphold day-to-day business line operations, including resolution of all internal tickets for Enterprise-wide managed software solutions. • Keeping application users regularly informed on progress and resolution for all application issues reported and aligning with internal service level agreements using clear and proactive communication.

🎯 Anforderungen

• Minimum four-year degree in Information Technology, Project Management or Business Administration required, or 6 years of experience. • Bachelor’s degree in Business Administration, Accounting, Information Technology, Engineering, Management, or related field preferred with 4+ years of experience. • Equivalent work experience may be considered in lieu of a 4-year degree. • Agile certifications preferred. • Seven years or more experience in financial or health services, including technical business analysis, product development and process improvement. • Experience working in an Agile environment or Azure eco system (DevOps) strongly desired. • Knowledge of commonly used financial industry concepts, practices, and guidelines. • Knowledge of existing Credit Union products, services, and overall operational guidelines, especially as it relates to various delivery channels. • Excellent oral communication, presentation, and technical writing skills. • Strong research, technical analysis, planning and organizational skills. • Ability to use logical reasoning when interpreting facts. • Experience with small to medium enterprise software systems, as well as the ability to learn new systems quickly. • Ability to analyze and document technical business processes. • Ability to make observations, examinations, evaluations, and recommendations. • Ability to participate on projects and assist team members to implement system upgrades and enhancements. • Strong PC skills.

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