Staff Product Manager, OpenTelemetry

🕒 vor 1 Tag

🇺🇸 Vereinigte Staaten – Remote

💵 $208.602 - $250.322 / Jahr

⏰ Vollzeit

🔴 Experte

✅ Produktmanager

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 3%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Grafana Labs

501 - 1000 Mitarbeiter

Gegründet 2014

🏢 Unternehmen

☁️ SaaS

🤖 Künstliche Intelligenz

Enterprise • SaaS • Artificial Intelligence

Grafana Labs ist ein Unternehmen, das sich auf Open-Source-Technologien und -Lösungen für Observability spezialisiert hat. Das Unternehmen bietet eine umfassende Suite von Tools für Logging, Metrics, Tracing und Profiling mit Produkten wie Grafana, Loki, Tempo und Mimir. Die Angebote sind darauf ausgelegt, Unternehmen bei der Visualisierung, Überwachung und Alarmierung von Daten aus verschiedensten Quellen zu unterstützen und ermöglichen Funktionen wie Anomalieerkennung, Root-Cause-Analyse sowie das Management von Service Level Objectives (SLOs) auf Basis von AI/ML-Insights. Grafana Labs stellt sowohl Cloud-basierte als auch Self-Managed-Lösungen bereit, ideal für Observability in Infrastruktur, Anwendungen und Frontend. Zusätzlich unterstützt die Plattform die Integration mit verschiedenen Datenquellen wie Prometheus und OpenTelemetry und ist damit ein wichtiger Akteur im Bereich Observability und Infrastruktur-Monitoring.

Beschreibung

• Define the vision, strategy, and cross-product roadmap from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud • Create coherent experiences across SDK instrumentation, automatic instrumentation, and Collector-based deployment • Identify and eliminate setup failure, abandonment, misconfiguration, and low-quality telemetry • Establish shared experience principles, priorities, and success criteria across product and engineering teams • Use customer research, product data, and market insight to prioritize investments and measure outcomes • Partner with Grafana Cloud solution teams to transition from telemetry ingestion to product activation • Help define product narrative, differentiation, launches, technical content, adoption programs, and campaigns • Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams • Represent Grafana Labs and its customers in OpenTelemetry ecosystem discussions • Own the end-to-end OpenTelemetry experience, including onboarding, configuration, authentication, connectivity, troubleshooting, and telemetry-health validation • Use AI tools to synthesize customer research, analyze product signals, prototype experiences, develop positioning content, and test agent-led instrumentation journeys

🎯 Anforderungen

• 5+ years of Product Management experience in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain • Experience leading strategy and execution across multiple engineering teams or product areas without direct organizational authority • Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions • Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure • Understanding of deploying and operating software across Kubernetes, virtual machines, and public cloud environments • Experience turning complex onboarding, configuration, and troubleshooting workflows into clear product experiences • History of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes • Excellent written and verbal communication skills • Bonus: experience with the OpenTelemetry or broader open source observability ecosystem • Bonus: experience with automatic instrumentation, eBPF, or runtime-based instrumentation • Bonus: firsthand experience as an SRE, platform engineer, developer, or observability practitioner • Bonus: experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale

🏖️ Vorteile

• Restricted Stock Units (RSUs) for every team member • 100% remote, global culture • Career growth pathways • In-person onboarding • 30 days of annual leave per annum • 3 annual leave days reserved for Grafana Shutdown Days • Transparent communication and regular company-wide updates • Autonomy and support to ship great work • High-trust, low-ego culture • Approachable, transparent leadership

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