Director, AI Transformation – Strategic Operations

🕒 vor 24 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $150.000 - $200.000 / Jahr

⏰ Vollzeit

🔴 Experte

🤖 Künstliche Intelligenz

🦅 H1B-Visum-Sponsor

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Granicus

WebsiteLinkedInAlle Stellen

501 - 1000 Mitarbeiter

Gegründet 1999

🏛️ Regierung

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus ist ein technologieorientiertes Unternehmen mit Schwerpunkt auf den öffentlichen Sektor, das eine Government Experience Cloud und eine Reihe digitaler Dienstleistungen für lokale, staatliche, föderale, Bildungs- und Sonderbehörden anbietet. Zu seinen Produkten gehören Plattformen für Engagement und Kommunikation, Service- und Betriebslösungen (für Genehmigungen, Lizenzen, Aufzeichnungen, 311/Serviceanfragen), Sitzungs- und Agenda-Management, Websites/CMS, Compliance-Tools sowie ein KI-gestützter Government Experience Agent, um einen 24/7-Self-Service bereitzustellen. Granicus unterstützt Organisationen im öffentlichen Sektor dabei, den Service zu modernisieren, die Bürgerbeteiligung zu steigern, Arbeitsabläufe zu automatisieren und die Betriebseffizienz zu verbessern.

Beschreibung

• Lead AI transformation workstreams across functions. • Partner with senior executives to identify, size, prioritize, and execute AI-enabled opportunities that improve productivity, revenue growth, customer experience, quality, cycle time, and operating leverage. • Lead a small team of analysts / internal consultants, providing coaching, problem-structuring support, analytical guidance, and day-to-day workstream leadership. • Understand how work actually gets done, including systems, handoffs, judgment points, bottlenecks, and manual work. • Translate ambiguous business problems into clear opportunity assessments, business cases, workflow designs, requirements, success metrics, and implementation plans. • Partner with AI Engineering to design, pilot, and scale AI-powered workflows. • Serve as a translator between business and technical teams, ensuring AI use cases are feasible, valuable, adopted, and tied to measurable business outcomes. • Own value realization by defining KPIs, tracking impact, and communicating outcomes. • Build executive- and board-ready materials that synthesize findings, frame decisions, and communicate progress. • Partner with Legal, Security, IT, and Engineering to ensure AI-enabled workflows meet governance, risk, and compliance requirements.

🎯 Anforderungen

• 7+ years of experience, including 3+ years in management consulting and ideally experience in an operating role at a technology company. • Strong preference for candidates who began their career in management consulting or a similarly rigorous problem-solving environment. • Experience managing analysts preferred; formal people management experience helpful but not required. • Strong structured problem-solving skills. • Strong analytical and quantitative skills; comfortable building business cases, capacity models, defining KPIs, and measuring business impact. • Ability to translate between business and technical teams; does not need to have formal Product Management experience, but must be comfortable partnering with engineering and business systems teams. • Strong executive communication skills; ability to create clear, decision-oriented materials for senior operators and board members. • Candidates should bring a consulting-style problem-solving toolkit and the ability to drive work from ambiguous problem definition through implementation and measurement.

🏖️ Vorteile

• Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. • Multiple Health Plan Options – Including a 100% employer-paid plan. • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. • Fitness Reimbursement Program – Stay active, your way. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. • Paid Parental Leave – For both birthing and non-birthing parents. • Traditional & Roth 401(k) – With a generous company match. • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.