Product Management Manager

🕒 vor 11 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $128.000 - $178.000 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

✅ Produktmanager

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 0%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Granicus

Granicus

501 - 1000 Mitarbeiter

Gegründet 1999

🏛️ Regierung

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus ist ein technologieorientiertes Unternehmen mit Schwerpunkt auf den öffentlichen Sektor, das eine Government Experience Cloud und eine Reihe digitaler Dienstleistungen für lokale, staatliche, föderale, Bildungs- und Sonderbehörden anbietet. Zu seinen Produkten gehören Plattformen für Engagement und Kommunikation, Service- und Betriebslösungen (für Genehmigungen, Lizenzen, Aufzeichnungen, 311/Serviceanfragen), Sitzungs- und Agenda-Management, Websites/CMS, Compliance-Tools sowie ein KI-gestützter Government Experience Agent, um einen 24/7-Self-Service bereitzustellen. Granicus unterstützt Organisationen im öffentlichen Sektor dabei, den Service zu modernisieren, die Bürgerbeteiligung zu steigern, Arbeitsabläufe zu automatisieren und die Betriebseffizienz zu verbessern.

Beschreibung

• Own portfolio-level outcomes including revenue growth, retention, platform adoption, and customer expansion • Develop deep understanding of destination customers, their goals, workflows, operating models, data needs, and backend processes • Engage regularly with customers, prospects, and customer-facing teams to inform roadmap priorities and validate product decisions • Lead and mentor product managers/owners and data analysts, providing coaching and career development • Define and drive the AI product strategy for Destination Experience Insights • Partner with engineering, data, and UX teams to bring AI-powered analytics and natural-language experiences to market • Identify packaging and monetization opportunities, including bundling, premium offerings, cross-selling, and upgrade motions • Align senior leaders across engineering, design, product marketing, sales, customer success, finance, and other stakeholders • Conduct market, competitive, and customer analysis to inform product strategy, positioning, investment decisions, and roadmap priorities • Establish success metrics for adoption, engagement, customer value, operational impact, expansion, retention, and revenue impact • Communicate roadmap, strategy, tradeoffs, and outcomes to executive and cross-functional audiences, including ELT-level presentation slides • Partner with senior leadership to define long-term investment priorities

🎯 Anforderungen

• 10+ years of experience in B2B SaaS and/or Data & Insights products, preferably in product management or similar customer-oriented roles • Demonstrated success in externally facing product roles involving customer engagement and GTM readiness • Strong communication and storytelling skills, including executive and customer-facing discussions • Experience driving pricing strategy, customer pilots, or market validation programs • Strategic mindset and comfort with ambiguity and cross-functional complexity • Deep understanding of enterprise buying behavior and sales/marketing technology markets • Senior product management experience in B2B SaaS, platform products, data/AI products, customer experience, sales and marketing technology, workflow automation, or enterprise software • Strong customer orientation and direct customer discovery experience • Ability to understand complex customer workflows and translate them into product requirements, differentiated experiences, and measurable outcomes • Experience defining product-led growth, packaging, pricing, monetization, or expansion strategies • Strong technical fluency and ability to partner with engineering, architecture, data, and AI teams • Excellent communication skills and ability to align stakeholders around a shared direction • Strong analytical judgment using qualitative and quantitative inputs • High ownership mindset, bias for action, and ability to influence across functions without formal authority • Experience with tourism/travel market, destination marketing, CRM platforms, CMS/Web technology, marketing automation, and B2B sales processes • Experience with AI, enterprise analytics platforms, data architecture, personalization, operational intelligence, or customer experience insight products • Experience managing products across multiple packages, tiers, customer segments, or commercialization motions • Experience working in a matrixed organization with multiple product, engineering, GTM, and executive stakeholders • Responsible for preserving the confidentiality, integrity, and availability of Granicus information assets • Responsible for ensuring employee and customer data privacy and completing required privacy training • No degree requirement for most roles

🏖️ Vorteile

• Flexible Time Off • Company-Wide Wellbeing Days • Work From Home Reimbursement • Multiple Health Plan Options, including a 100% employer-paid plan • Employer HSA Contributions • Fitness Reimbursement Program • On-Demand Mental Health Support, including Headspace and other wellness tools • Paid Parental Leave for birthing and non-birthing parents • Traditional & Roth 401(k) with a generous company match • Life & AD&D Insurance with 100% employer-paid coverage • Online Learning Platforms • Competitive Salary & Bonuses • Employee Resource Groups • Globally distributed, remote-first work environment

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