
10.000+ Mitarbeiter
🏭 Fertigung
💊 Pharmazie
🏥 Gesundheitswesen
Manufacturing • Pharmaceuticals • Healthcare
Wir vereinen Wissenschaft, Technologie und Talent, um gemeinsam Krankheiten voraus zu sein. Unsere Community-Richtlinien: https://gsk.to/socialmedia
🕒 vor 2 Tagen
🏄 California, Nevada, +1 weitere Bundesländer – Remote
💵 $167.475 - $279.125 / Jahr
⏰ Vollzeit
🟡 Mittelstufe
🟠 Senior
👔 Manager
🦅 H1B-Visum-Sponsor
👻 Geisterscore 0%
🗣️🇺🇸🇬🇧 Englisch erforderlich
Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

10.000+ Mitarbeiter
🏭 Fertigung
💊 Pharmazie
🏥 Gesundheitswesen
Manufacturing • Pharmaceuticals • Healthcare
Wir vereinen Wissenschaft, Technologie und Talent, um gemeinsam Krankheiten voraus zu sein. Unsere Community-Richtlinien: https://gsk.to/socialmedia
• Serve as the point of contact for patients, caregivers, and HCP office staff • Provide approved oncology care, benefit, product, disease-state, and program information • Conduct welcome calls and ongoing patient-journey touchpoints • Support patient enrollment in GSK services, including PAP • Guide patients and offices through enrollment requirements, missing information, and consent capture • Provide treatment education using approved call guides and supply ISI and PI when appropriate • Educate patients on coverage outcomes, cost-sharing, and financial assistance options • Facilitate transfers to Specialty Pharmacy, Medical Information, the GSK Response Center, REMS vendors, and Benefits Specialists • Maintain accurate documentation and capture adverse events and product quality complaints • Educate provider offices on payer coverage, coding, payment policies, and GSK Patient Support Programs • Support access case resolution, including benefit investigations, prior authorizations, and appeal pathways • Identify reimbursement barriers and escalate complex issues • Interface with Payer Account Managers, Specialty Pharmacy Account Directors, and Oncology Sales teams • Document interactions and manage cases in Salesforce Health Cloud / CRM • Follow SOPs, business rules, compliance guidance, HIPAA requirements, and confidentiality controls • Maintain separation between patient-facing and account-facing activities
• Bachelor's degree • 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization requirements, and access criteria • Ability to travel up to 20%, including overnights • Valid driver's license • Candidates should reside within the assigned territory or within 30 miles of the territory border • Extensive experience in oncology patient navigation, access and reimbursement, or hub case management • Experience using CRM and case-management platforms, preferably Salesforce Health Cloud • Excellent verbal, written, and presentation communication skills
• Annual bonus • Eligibility to participate in share-based long-term incentive program • Health care and other insurance benefits for employee and family • Retirement benefits • Paid holidays • Vacation • Paid caregiver/parental and medical leave
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