Client Account Manager

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🕒 vor 1 Monat

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

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Hilb Group

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 2009

💼 Beratung

🏥 Gesundheitswesen

🏗️ Bauwesen

Consulting • Healthcare • Construction

Die Hilb Group ist ein führendes Versicherungsunternehmen, das eine umfassende Palette von Versicherungsprodukten und -dienstleistungen für verschiedene Sektoren wie Bauwesen, Gesundheitswesen, Schifffahrt, Immobilien und mehr anbietet. Mit einem Fokus auf sowohl kommerzielle als auch persönliche Versicherungslösungen spezialisiert sich die Hilb Group auf Mitarbeitervergünstigungen, HR-Beratung und spezielle Programme, die auf verschiedene Branchen zugeschnitten sind. Das Unternehmen ist stolz darauf, maßgeschneiderte Versicherungslösungen anzubieten und starke lokale Beziehungen zu pflegen, während es nationale Ressourcen nutzt. Die Hilb Group ist bekannt für ihren Schwerpunkt auf innovativen Ressourcen, werteorientierter Kultur und dem Aufbau langanhaltender Partnerschaften mit Agenturpartnern. Die Hilb Group, die in allen 50 Bundesstaaten tätig ist, hat das Ziel, Unternehmen und Familien mit einer breiten Palette von Versicherungsangeboten zu schützen.

Beschreibung

• Processes client’s payrolls (weekly, bi-weekly, semi-monthly and monthly) and in an accurate and timely fashion • Maintains client folders, reviews, and verifies client new employee packets • Works with clients to run special off cycle payrolls • Promptly responds to client inquiries via telephone and email regarding payroll and benefits administration to answer and resolve any and all questions and concerns that arise and if need be, escalate questions to the Senior Client Account Manager or Manager of the Client Services Team • Provides timely and accurate coordination of benefits plans to include enrollments, invoice reconciliation, terminations, Flex Benefits, COBRA compliance, and open enrollment notification • Maintains the electronic files for our clients, on the firm’s internal hard drive • Performs data entry and maintenance of all client information into ADP payroll systems including General Ledger and Paid Time Off • Coordinates the entry of benefit administration data on carriers’ websites • Ensures procedures are done in compliance with firms HIPPA policy • Enter work into internal tracking system • Coordinates with the Benefits Department on client benefits including open enrollments, renewals, changes, and terminations for benefits programs including medical, life, dental, disability, and 401k • Prepares various payroll, benefits, and other reports as requested • Continues to educate oneself on new aspects and areas of compliance in payroll, benefits and human resources as the opportunity arises • Work on special projects for clients if needed

🎯 Anforderungen

• Bachelor’s degree preferred, though specific experience can be substituted for required degree • Experience with ADP Workforce Now is highly preferred • At least five (5) years’ experience in payroll processing • Excellent organizational skills, a keen attention to detail, strong administrative and analytical skills • Reliable with a high degree of confidentiality and integrity • Strong analytical skills and problem solving • Thrives in a fast-paced environment and can adapt at prioritizing responsibilities and tasks to effectively meet deadlines • Personable, a good listener and can effectively communicate with all staff and client types through both written and verbal means • Works efficiently both independently and as a member of a larger team • Willing and flexible to help with any urgent issues that happen to arise at the company, even if they are outside the immediate scope of the role • Ability to read and interpret documents such as employment legislation, policies, agreements operating procedures, quality control procedures, and instructions • Ability to speak effectively in one-on-one conversations and before groups • Ability to apply common sense understanding to carry out written and verbal instructions • Excellent communication skills with the ability to develop strong working relationships with people at all levels of the organization and excellent stakeholder management skills.

🏖️ Vorteile

• Company Paid Life Insurance • Long-Term and Short-Term Disability • Medical, Dental, Vision and FSA/HSA plans • 401(k) with company match • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits • Generous PTO • An awesome team of professionals!