Senior Analyst, Project Management

🕒 vor 1 Monat

🤠 Texas – Remote

infoinfo

💵 $60.000 - $85.000 / Jahr

⏰ Vollzeit

🟠 Senior

👷‍♀️ Projektmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Hilton

Hilton

10.000+ Mitarbeiter

Gegründet 1919

🏨 Gastgewerbe

✈️ Reisen

Hospitality • Travel

Hilton ist ein globales Gastgewerbeunternehmen, das ein großes Portfolio von Hotels und Resorts in Amerika, Europa, dem Nahen Osten, Afrika und dem asiatisch-pazifischen Raum besitzt, betreibt und als Franchisegeber auftritt. Die bereitgestellten Informationen konzentrieren sich auf Karrieren und Ressourcen für Mitarbeitende – und betonen dabei Hotel-, Unternehmens- und Studenten-/Frühkarriere-Wege, Leistungen, Standorte und mehrsprachige Unterstützung – und spiegeln Hiltons Rolle als internationaler Arbeitgeber in der Beherbergungs- und Gästeservices-Branche wider. Das Kerngeschäft von Hilton besteht darin, weltweit Unterkünfte, Gästeerlebnisse und Dienstleistungen im Gastgewerbe bereitzustellen.

Beschreibung

• Lead HRCC internal and corporate projects using industry-standard project tools • Maintain project trackers and artifacts and work with teams to build cases for project approvals • Communicate project status, risks, and accomplishments • Lead projects, assign owners and timelines, and create project plans • Represent HRCC and document business discussions, outcomes, actions, and risks • Coordinate efforts and assessments for deliverables across HRCC • Partner with the Process Analyst on process studies and documentation • Manage and guide new projects, including approvals, status communications, and follow-ups • Handle multiple tasks and negotiate around conflicts or challenges • Develop project plans and change strategies • Deliver project status updates and risks to all levels of management • Define projects for assessment, delivery, and maintenance • Bring project deliverables to completion • Work with functional and technical decision-makers to translate needs into processes and process optimization • Collect and analyze data and apply process fundamentals • Report to the Senior Manager, Customer Excellence

🎯 Anforderungen

• Two (2) years of operations, project management, or process management experience • Command of PowerPoint, Excel, including maintaining complex spreadsheets, and Microsoft Project or similar tools such as Asana, Smartsheet, or Trello • Command of tools such as Visio and Smartsheet • Skill to create compelling narratives using data, text, and visualizations • Travel less than 10% • Four (4) years of experience in project management or process management would be useful • PMP or relevant project management or Agile certification would be useful • Two (2) years of experience in a contact center environment would be useful • Experience supervising or leading a team, contractors, and vendors through the process lifecycle would be useful

🏖️ Vorteile

• 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program • Employee stock purchase program (ESPP) with Hilton shares available at a 15% discount • Paid parental leave for eligible Team Members, including partners and adoptive parents • Personalized caregiving concierge services • Crisis Concierge support for practical and emotional care • Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members • Generous paid time off (PTO) • Health and welfare benefits, including health plans, dental cleanings, and vision coverage • Retirement plans • Eligibility to participate in the Hilton Annual Incentive (Bonus) Plan, subject to plan terms and conditions

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