Senior Solution Architect

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Honeycomb.io

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2016

☁️ SaaS

🏢 Unternehmen

🤖 Künstliche Intelligenz

SaaS • Enterprise • Artificial Intelligence

Honeycomb. io ist eine Observability-Plattform, die dazu entwickelt wurde, eine vollständige Sichtbarkeit in komplexe Softwaresysteme zu bieten, ohne hohe Kosten zu verursachen. Mit Funktionen wie Log-Analyse, verteiltem Tracing und Metriken-Erfassung vereint es alle Observability-Daten in einer Plattform, die für Engineering-Teams zugänglich und verwaltbar ist. Honeycomb unterstützt verschiedene Integrationen und legt Wert auf schnelle Abfragen und benutzerdefinierte Metriken, um den Softwareentwicklungszyklus zu verbessern.

Beschreibung

• Own the technical sales motion on a portfolio of mid-market to enterprise accounts across AMER, partnering closely with sales to drive deals forward. • Lead discovery, solution design, and technical conversations that connect Honeycomb’s platform to real engineering and business priorities, from first call through close. • Drive the technical win. Define success criteria, run POCs, navigate competitive evaluations, and build stakeholder confidence with engineering teams and technical buyers. • Engage with engineering leaders, platform teams, and SRE organizations on observability best practices and AI-era workflows. • Translate complex customer environments into clear architectures and solution narratives that resonate with both hands-on practitioners and technical decision-makers. • Leverage AI tools to work efficiently and creatively while maintaining accuracy and reliability. Human-in-the-loop is a real thing! • Get hands-on when it matters. Instrument applications, troubleshoot technical blockers, and help customers prove outcomes in real environments. • Contribute to the team’s technical library: demos, solution frameworks, reference architectures, and repeatable assets that make the whole team more effective. • Deliver demos, workshops, and technical presentations that create conviction. • Collaborate across Sales, Product, Marketing, Field Engineering, and DevRel to strengthen the go-to-market motion and improve how we show up for customers. • Bring customer and field signals back into the company. Contribute to roadmap conversations and help shape how we demo and position the product. • Share what you know. Help onboard newer team members, document what works, and contribute to a culture of learning and continuous improvement.

🎯 Anforderungen

• 5+ years of pre-sales, solution architecture, or customer-facing technical experience in B2B SaaS with a highly technical ICP, with a focus on enterprise or mid-market accounts. • A consistent track record of winning competitive, multi-stakeholder deals with technical buyers and navigating complex evaluation processes. • Experience selling into developer, platform, SRE, or engineering-led organizations , you earn technical credibility quickly and know how to bridge technical depth with business value. • Strong executive presence with the ability to tailor your message from hands-on engineers to VP-level decision-makers. • Sharp solutioning skills: you whiteboard clearly, simplify complexity, and craft compelling technical strategies even in ambiguous situations. • Hands-on fluency across modern cloud environments, CSPs, containers, Kubernetes, distributed systems, and API-driven architectures. • Solid working knowledge of observability, distributed tracing, and OpenTelemetry. You understand how modern teams instrument, troubleshoot, and optimize complex systems. • Comfort navigating code and implementation details across common languages and frameworks , enough to guide instrumentation and validate technical approaches with customers. • Strong instincts for unblocking deals, reframing challenges, and finding practical paths forward when things get ambiguous. • Experience owning POCs and technical evaluations end-to-end: defining success criteria, managing risk, and driving to a clear outcome. • A collaborative, cross-functional mindset with experience working alongside Product, Engineering, and GTM teams to improve how we go to market. • A point of view on where observability, developer tooling, and AI-assisted workflows are headed , and genuine enthusiasm for helping customers modernize. • A growth and contribution mindset: you share what you know, build reusable assets, and make the people around you better. • Familiarity with MEDDPICC or Command of the Message is a plus. • Willingness to travel ∼20% for customer engagements, field events, and internal collaboration.

🏖️ Vorteile

• A stake in our success - generous equity with employee-friendly stock program • It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience • Time to recharge with unlimited PTO • A distributed-first mindset and culture (really!) • Home office, co-working, and internet stipend • Full benefits coverage for employees, with additional coverage available for dependents • Up to 16 weeks of paid parental leave, regardless of path to parenthood • Annual development allowance • And much more...