Professional Services Consultant

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Illumio

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501 - 1000 Mitarbeiter

🔒 Cybersecurity

🏢 Unternehmen

☁️ SaaS

💰 €225.000.000 Series F im 2021-06

Cybersecurity • Enterprise • SaaS

Illumio ist ein führender Anbieter von Lösungen zur Eindämmung von Sicherheitsverletzungen, der KI nutzt, um Sicherheitsmaßnahmen in hybriden und Multi-Cloud-Umgebungen zu verstärken. Ihre innovative Plattform ermöglicht es Organisationen, Sicherheitsbedrohungen effektiv zu erkennen, zu identifizieren und einzudämmen, insbesondere in komplexen Infrastrukturumgebungen. Illumio legt besonderen Wert auf die Umsetzung von Zero-Trust-Prinzipien, um kritische Vermögenswerte zu schützen und die Auswirkungen von Sicherheitsverletzungen zu minimieren.

Beschreibung

• Design and implement Illumio’s product for basic customer installations, applying a complete understanding of product capabilities, deployment models, and best practices • Assess and resolve a wide range of customer issues related to deployment, configuration, and policy using advanced analytical and problem-solving techniques • Diagnose unusual or ambiguous situations, identify root causes, and develop creative, effective solutions—even when precedent or documentation is limited • Evaluate risk, implications, and trade-offs when selecting the appropriate course of action, exercising sound judgment and professional discretion • Identify gaps or improvement opportunities in customer deployment strategies and security policies and recommend appropriate adjustments • Proactively manage your own priorities, deadlines, and workload with minimal day-to-day instruction as a self-starter • Collaborate with senior team members to validate architectural approaches and optimize the application of product features for customer environments • Present new ideas, improvements, and lessons learned, contributing to continuous improvement within the Professional Services organization • Act as a trusted customer advocate by delivering solutions with a Customer First, Always mindset

🎯 Anforderungen

• Complete knowledge and practical application of principles, practices, and methodologies within Professional Services or a related technical discipline • Strong analytical and troubleshooting skills, with the ability to evaluate incomplete information and adapt existing approaches to new scenarios • Proven ability to work independently as a self-starter while knowing when to seek guidance for new or higher-risk assignments • Experience supporting customer-facing deployments, implementations, or technical engagements • Bilingual proficiency in Mandarin Chinese and English, with the ability to support local customers and partners effectively

🏖️ Vorteile

• Medical, Dental, Vision Coverage • Health and Dependent Savings Accounts • Life and Disability Programs • Paid Parental Leave • Voluntary Benefit Programs • Company Sponsored Wellness Program • Wellness Reimbursement Program • Retirement Savings • Equity Opportunities • Paid time off • Paid Holidays • Employee Incentive Program